Active IQ Unified Manager
Active IQ Unified Manager
Featured
Upgrade Unified Manager
Step by step process on upgrading Active IQ Unified Manager
Step by step process on upgrading Active IQ Unified Manager
Best Practices and Sizing Guide
TR-4621 - Best practice and sizing guide for AIQUM
TR-4621 - Best practice and sizing guide for AIQUM
Identify EMS Events
How to identify ONTAP EMS events for subscription in Active IQ Unified Manager
How to identify ONTAP EMS events for subscription in Active IQ Unified Manager
Unable to Add Cluster Data Source
Resolution Guide for 'Unable to add cluster data source' errors
Resolution Guide for 'Unable to add cluster data source' errors
How to Troubleshoot Alert X
How to troubleshoot when Active IQ Unified Manager fails to alert 'X' condition
How to troubleshoot when Active IQ Unified Manager fails to alert 'X' condition
Alert Resolution Guide
Configure and Manage UM Alerts
Configure and Manage UM Alerts
Other Resources
- What is a "Cluster Cloud Tier Planning" event in Unified Manager?Oct, 2023
- Active IQ Unified Manager does not show created users in the web UISep, 2023
- Missing port down alerts in Active IQ Unified ManagerSep, 2023
- Unified Manager has a banner or event saying management server almost out of memorySep, 2023
- Regenerate HTTPS Certificate in AIQUM GUI fails with error 'root' access required to manage certificate 'sudo' may not be enabled on this systemSep, 2023
- AIQUM Cluster addition in CLI with domain user fails with error "ERROR: The username or password you entered is incorrect"Sep, 2023
- Multiple "Storage Failover State Takeover Impossible" alerts triggered several hours after the actual eventSep, 2023
- Cannot reset jboss user password in Active IQ Unified Manager 9.11+Sep, 2023
- Reset jboss password on Unified Manager 9.7P1 if old password is corruptedSep, 2023
- Active IQ Unified Manager MySQL service does not start due to log sequence number is in the future errorSep, 2023
- Active IQ Unified Manager doesn't properly report protocols when viewing SVMsSep, 2023
- Cluster add in AIQUM stuck with operation state "In Progress"Sep, 2023
- Unable to login with domain users in AIQUMSep, 2023
- User or group 'name' not found when accessing AIQUMSep, 2023
- How to change the Active IQ virtual appliance host nameSep, 2023
- Changes or events on an ONTAP cluster are not immediately detected by Unified ManagerSep, 2023
- Active IQ Unified Manager 9.8 unavailable on Support SiteSep, 2023
- AIQUM server becomes unresponsive during Qualys web scannerSep, 2023
- High CPU utilization on AIQUM server after upgradingSep, 2023
- Active IQ Unified Manager fails to read the cluster certificate due to network issuesSep, 2023
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- "Asynchronous Vault Lag" event in Unified Manager
- "failed to register EMS" when trying to add new cluster in Active IQ Unified Manager 9.7P1
- "No External NTP Servers" alert is received in AIQUM
- "Node Contains Unzeroed Spares" event is missing the node name on the source field
- "Plugin NETAPP not registered" No retries left showing in Active IQ Unified Manager acquisition logs
- "Relationship: Last 1 month transfer rate view" shows weekly aggregation instead of month
- "SSH is using insecure ciphers" event is detected on Active IQ Unified Manager
- "unified-manager-server-disk-space-nearly-full" is reported on AIQUM vApp. Is this event ignorable?
- 404 error received when attempting to launch the AIQUM WebUI
- 404 error received when attempting to launch the AIQUM (for OVA) WebUI
- 'Hosts' menu is missing in ONTAP System manager
A
- A PSL cannot be applied in ActiveIQ Unified Manager
- Access denied error when trying to restore a backup in Active IQ Unfied Manager
- Acitve IQ Unified Manager 9.10 does not install on vSphere/ESXI 6.5
- Acquisition fails with NullPointerException on Active IQ Unified Manager 9.9
- Active IQ platform reports LIF Service not replicated to sync-destination vserver in MetroCluster
- Active IQ reports FlexGroup Constituents Have Inodes Issues
- Active IQ Unified Manager - Performance statistics not displaying in explorer tab
- Active IQ Unified Manager "hostname.err" file fills up disk on Windows
- Active IQ Unified Manager "Permission Denied" error when trying to download a Support Bundle
- Active IQ Unified Manager /api/management-server/events API throws error: "Duplicate key"
- Active IQ Unified Manager “Lag Status” show Warning or Error for volume relationships?
- Active IQ Unified Manager 9.6 fails to displays "The Network" menu in the web interface
- Active IQ Unified Manager 9.7 error "The MYSQL8 service on Local Computer Started and then stopped."
- Active IQ Unified Manager 9.7 polling fails
- Active IQ Unified Manager 9.7 services are crashing spontaneously
- Active IQ Unified Manager 9.7 upgrade failed due to error in mysql error file "Data Dictionary initialization failed"
- Active IQ Unified Manager 9.7 Virtual Appliance (vApp) hung every 2-days
- Active IQ Unified Manager 9.7+ vCenter server acquisitions fail with the error: "The vCenter data cannot be processed"
- Active IQ Unified Manager 9.7RC1 and 9.7 do not collect Performance data
- Active IQ Unified Manager 9.7RC1 cannot monitor vCenter with error "Discovery failed, the vCenter data cannot be processed"
- Active IQ Unified Manager 9.8 is not discovering VMs that are created on a NFS 4.1 datastore
- Active IQ Unified Manager 9.8 unavailable on Support Site
- Active IQ Unified Manager 9.8 upgrade fails with "/var/run/ocie.pid: Permission denied"
- Active IQ Unified Manager 9.9 on Windows is vulnerable to MySQL 8.0.21 security advisories
- Active IQ Unified Manager 9.9 OVA Restore Fails due to table missing
- Active IQ Unified Manager acquisition fails using IPv6
- Active IQ Unified Manager acquisition fails with "internal error has occurred during MetroCluster component refresh"
- Active IQ Unified Manager acquisition fails with: Data source with name X was not found
- Active IQ Unified Manager aggregate capacity commitment calculation
- Active IQ Unified Manager alert configuration and management Resolution Guide
- Active IQ Unified Manager alert: Aggregate RAID status is reconstructing because of broken disks
- Active IQ Unified Manager alerts on 'Aggregate Nearly Overcommitted' and 'Aggregate Overcommitted'
- Active IQ Unified Manager Alerts on disk-shelf-path-failure
- Active IQ Unified Manager alerts with partial qtree name resources do not trigger
- Active IQ Unified Manager and EMS Alerts Resolution Guide
- Active IQ Unified Manager API 'access_endpoints_get' fails with error 403
- Active IQ Unified Manager authentication server is not configured properly
- Active IQ Unified Manager cannot update address of cluster datasource
- Active IQ Unified Manager can't access Alerts page
- Active IQ Unified Manager CLI command to set the base DN does not work
- Active IQ Unified Manager cluster health polling is stuck, slow, or fails
- Active IQ Unified Manager cluster monitoring fails with error: "Failed to parse response"
- Active IQ Unified Manager Cluster monitoring fails with error: Failed to fetch the HTTPS certificate. Enter a valid Hostname or Port
- Active IQ Unified Manager Cluster Polling Stuck Resolution Guide
- Active IQ Unified Manager Cold Data Reports n/a after ONTAP upgrade
- Active IQ Unified Manager collecting inventory from cluster resolution guide
- Active IQ Unified Manager CVE-2022-23235 Vulnerability Workaround
- Active IQ Unified Manager database backup and restore resolution guide
- Active IQ Unified Manager database backup fails with MySQL 8.0.28
- Active IQ Unified Manager database corruption caused by disk running out of space
- Active IQ Unified Manager database restores take a long time
- Active IQ Unified Manager did not restore scripts when restoring from a snapshot based backup
- Active IQ Unified Manager disconnects intermittent
- Active IQ Unified Manager displays : The network LIF of the vCenter corresponds to multiple ONTAP LIFs with identical IP addresses
- Active IQ Unified Manager displays 0 IOPS for certain periods on NAS volumes that have activity
- Active IQ Unified Manager displays a 404 Not Found when rebooted after updating the Performance Service Level policies
- Active IQ Unified Manager displays volume or aggregate percent space consumed graphs, but when exported to CSV file the space columns show 0
- Active IQ Unified Manager does not generate an event for a status change on a Cluster object
- Active IQ Unified Manager does not process EMS notifications from unsupported lif types
- Active IQ Unified Manager does not remove manually subscribed events
- Active IQ Unified Manager does not send ASUP via authenticated proxy
- Active IQ Unified Manager does not show created users in the web UI
- Active IQ Unified Manager does not show Protocol of virtual machines
- Active IQ Unified Manager does not work in pure IPv6 environment
- Active IQ Unified Manager doesn't properly report protocols when viewing SVMs
- Active IQ Unified Manager doesn't report CIFS Shares
- Active IQ Unified Manager erroneously displays "Authentication failed. Please verify Username and Password" for a Local User login in the webUI
- Active IQ Unified Manager error 404 opening WebUI due to ocie service not started
- Active IQ Unified Manager error Sign in failed: verify Username and Password
- Active IQ Unified Manager error when attempting to setup Remote Authentication
- Active IQ Unified Manager event continously obsoleted despite already being obsolete
- Active IQ Unified Manager event: 'Too many snapshot copies' when managing ONTAP 9.4+
- Active IQ Unified Manager failed to collect data from the cluster with "Authorization failed" error
- Active IQ Unified Manager fails for LDAP user login even though LDAP test succeeds
- Active IQ Unified Manager fails inventory collections from a cluster due to certificate or network connectivity issues
- Active IQ Unified Manager fails to acquire a cluster on first poll with "JMS Message Cluster is null"
- Active IQ Unified Manager fails to add a cluster due to a timeout reading the certificate
- Active IQ Unified Manager fails to add OnTap cluster currently monitored by Cloud InSights Workload Security
- Active IQ Unified Manager fails to add ONTAP cluster due to a breach of max number of EMS notification destinations
- Active IQ Unified Manager fails to add ONTAP cluster due to reaching the max number of EMS notification destinations in the data source
- Active IQ Unified Manager fails to install MySQL with "The GPG keys listed for the 'MySQL 8.0 Community Server' repository are already installed but they are not correct for this package."
- Active IQ Unified Manager fails to install on Linux when install directories are pre-created
- Active IQ Unified Manager fails to monitor a Metrocluster cluster after removing nodes from the setup
- Active IQ Unified Manager fails to read the cluster certificate due to network issues
- Active IQ Unified Manager fails to restore file with error "Invalid output from the cluster"
- Active IQ Unified Manager fails to retrieve performance data from ONTAP
- Active IQ Unified Manager fails to start acquisition due to the service started and then stopped
- Active IQ Unified Manager fails to update performance poll interval when using the "um option set" command
- Active IQ Unified Manager forward time drift not being corrected by the NTP service
- Active IQ Unified Manager gives error "Authentication Failed. Please verify username and password"
- Active IQ Unified Manager global search results include objects that should no longer exist
- Active IQ Unified Manager Goes Unresponsive Due to NULL Errors
- Active IQ Unified Manager GUI becomes unresponsive when downloading Excel report of SnapMirror history
- Active IQ Unified Manager GUI hangs when uploading customized report
- Active IQ Unified Manager HTTPS certificate page does not open
- Active IQ Unified Manager ignores custom alert thresholds
- Active IQ Unified Manager in Chinese or Japanese returns fetching data source error in cluster data source page
- Active IQ Unified Manager incorrectly raises "Verify That Intercluster Peering Is Up" event
- Active IQ Unified Manager inform "Cluster Config Backups Are Not Being Pushed Remotely" alert
- Active IQ Unified Manager inform "DQP Package Downrev" alert even DQP is the latest revision
- Active IQ Unified Manager install fails to start the services due to missing files
- Active IQ Unified Manager install fails with "Non-fatal POSTIN scriptlet failure in rpm package netapp-um-9.X-XXXX.x86_64" on Linux platforms
- Active IQ Unified Manager install hangs with "Please wait while the application is preparing for first use"
- Active IQ Unified Manager Installation and Upgrade Logs
- Active IQ Unified Manager installation failing on windows using "SYSTEM" account
- Active IQ Unified Manager installation fails after downgrading MySQL from version 8.0.22
- Active IQ Unified Manager installation fails due to 'binary operator expected' error
- Active IQ Unified Manager installation hang on "Configuring MySQL" step on Windows OS
- Active IQ Unified Manager installation on Linux fails with "Waiting for MySQL.."
- Active IQ Unified Manager Internal Clock Out of Sync
- Active IQ Unified Manager is down
- Active IQ Unified Manager is failing CommVault AuxCopy jobs due to duplicate volume names
- Active IQ Unified Manager is losing connection to monitored clusters due to InnoDB open file limit
- Active IQ Unified Manager is not able to collect data from a cluster
- Active IQ Unified Manager is not showing performance data for vCenter VM
- Active IQ Unified Manager is sending multiple alerts on the same issue
- Active IQ Unified Manager is unable to add a cluster using HTTPS
- Active IQ Unified Manager is unable to add cluster because system clocks are not synchronized
- Active IQ Unified Manager is unable to add ONTAP cluster via HTTPS when HTTPS certificate is expired
- Active IQ Unified Manager is unable to add ONTAP cluster with time drift issues
- Active IQ Unified Manager is unable to configure alerts on all volumes of one side of the MetroCluster
- Active IQ Unified Manager is unable to receive EMS alerts from cluster, due to stuck data in Recv-q
- Active IQ Unified Manager Japanese environment specific issue Resolution Guide
- Active IQ Unified Manager keeps sending alerts after problem is already solved
- Active IQ Unified Manager Landing Page
- Active IQ Unified Manager login fails because the Unified Manager security certificate is regenerated
- Active IQ Unified Manager Metrocluster monitoring fails due to bridge discovery
- Active IQ Unified Manager might receive an error when attempting to run canned reports due to a missing temporary file
- Active IQ Unified Manager monitoring fails with "Unable to retrieve samples from the performance archive for the same file"
- Active IQ Unified Manager monitoring of clusters stops after clock adjustments of VMware OVA
- Active IQ Unified Manager MySQL error file contains warning "... row size is 8127, which is greater than maximum allowed size (8126)..."
- Active IQ Unified Manager MySQL service does not start due to log sequence number is in the future error
- Active IQ Unified Manager MySQL service does not start due to MySQL redo log corruption
- Active IQ Unified Manager MySQL service fails randomly, requiring an application restart
- Active IQ Unified Manager MySQL service periodically crashes, requiring the application to be restarted
- Active IQ Unified Manager NDMP restore fails with invalid UTF-8 character
- Active IQ Unified Manager Not Generating Volume Full event
- Active IQ Unified Manager OCIE service stuck on "starting..."
- Active IQ Unified Manager OVA time drifts away from NTP time
- Active IQ Unified Manager performance collection fails because the web service is not enabled
- Active IQ Unified Manager performance collections failing due to disabled performance archives in ONTAP
- Active IQ Unified Manager Performance Data Collection - Resolution Guide
- Active IQ Unified Manager poll stuck "In Progress" due to a large snapmirror history table
- Active IQ Unified Manager quota email notifications are missing SVM in generated output
- Active IQ Unified Manager redirects to Dashboard screen when using a link to access the UI
- Active IQ Unified Manager reports "MTU On Cluster Ports Should Be Set To 9000 Bytes" for ONTAP Select deployments
- Active IQ Unified Manager reports "Storage failover not possible: unknown"
- Active IQ Unified Manager reports a "Failed to parse cluster" error
- Active IQ Unified Manager reports alert test email failure error "Failed to send email"
- Active IQ Unified Manager reports Log Forwarding Not Encrypted
- Active IQ Unified Manager reports 'missing source volume' against a CommVault managed relationship, but relationship appears to be working
- Active IQ Unified Manager reports that a volume is not subscribed to storage service
- Active IQ Unified Manager returns "No data" on Capacity Volumes/Aggregates view
- Active IQ Unified Manager Root partition spamming with 404 errors in access log files
- Active IQ Unified Manager running slow or hanging on virtual machines
- Active IQ Unified Manager SAML Authentication Resolution Guide
- Active IQ Unified Manager scheduled reports do not send at the time defined in the schedule
- Active IQ Unified Manager sends false positive events for Metrocluster
- Active IQ Unified Manager sends unwanted alerts even after disabling the relevant alerting
- Active IQ Unified Manager server security scanner complains about JMX authentication
- Active IQ Unified Manager service fails to start after upgrade from version 9.6 to 9.7
- Active IQ Unified Manager services are stops even after manual restart
- Active IQ Unified Manager services don't start after upgrade because of corrupted files
- Active IQ Unified Manager services on Windows installations might fail to start after an upgrade
- Active IQ Unified Manager services timeout when trying to start on Linux after updating java
- Active IQ Unified Manager showing RPCBIND port 111 open
- Active IQ Unified Manager shows "Storage VM CIFS Service Down" alert for certain SVMs
- Active IQ Unified Manager shows less than 72 hours worth of data despite successfully polling
- Active IQ Unified Manager shows Quota Type "None" and "N/A" in the Qtree Page
- Active IQ Unified Manager shows the incorrect "Last Successful Update" date for volume relationships
- Active IQ Unified Manager SNMPv1 traps recieved by localhost
- Active IQ Unified Manager SNMPv3 traps have varbinds in the wrong order
- Active IQ Unified Manager stops collecting the performance data
- Active IQ Unified Manager Support Bundle Automatically Upload Option Through Maintenance Console
- Active IQ Unified Manager Support bundle fails with "Invalid Date"
- Active IQ Unified Manager throws error "Resource-key not discovered" when managing a SnapMirror relationship
- Active IQ Unified Manager time drift issues
- Active IQ Unified Manager triggers multiple volume full alerts for all grouped volumes not honoring group level threshold
- Active IQ Unified Manager UI hangs when trying to use an ampersand '&' in one of the fields when regenerating the UM certificate
- Active IQ Unified Manager um run query fails selecting more than 1 field of a table
- Active IQ Unified Manager unavailable after Windows updates
- Active IQ Unified Manager Update fails because of password setting
- Active IQ Unified Manager upgrade failed "Failed to start MySQL Service Setup will terminate now!"
- Active IQ Unified Manager upgrade failed. OCIE service will not start, .war files fail deployment
- Active IQ Unified Manager upgrade fails due to corrupt server keystore
- Active IQ Unified Manager upgrade fails if the MySQL 8.0 Community repository is not installed
- Active IQ Unified Manager upgrade fails in large scale environments
- Active IQ Unified Manager upgrade fails waiting for services to start
- Active IQ Unified Manager upgrade fails with error: Ports are in use
- Active IQ Unified Manager upgrade resolution guide
- Active IQ Unified Manager upgrade to 9.7 failed with "MySQL time out exceeded"
- Active IQ Unified Manager users are not able to login after OS upgrade (RHEL)
- Active IQ Unified Manager virtual appliance deployment fails in VMware Cloud Director
- Active IQ Unified Manager virtual appliance upgrade fails with error: "Failed to Upgrade platform_base"
- Active IQ Unified Manager vsphere virtual appliance hangs at the boot screen
- Active IQ Unified Manager web interface becomes unavailable around 4AM server time every few days
- Active IQ Unified Manager web interface goes unresponsive due to 'Too many open files' error caused by file descriptor leak
- Active IQ Unified Manager with MySQL 8.0.22 causes NullPointerExceptions
- Active IQ Unified Manager: Post upgrade to 9.6 or newer scheduled reports are not shown
- Active IQ Unified Manager: Unable to add cluster datasource
- Active IQ Unified Manager's discovery operation for a newly added cluster fails
- Active IQ Unified Manager's OCIE or OCIEAU(Acquisition) services will not start
- Active IQ Unified Manger fails to run alert scripts on object names containing an ampersand
- ActiveIQ event remain NEW in Unified Manager even after getting cleared from AIQ
- ActiveIQ not showing tiered aggregates in the FabricPool tab
- ActiveIQ UM 9.8 is reporting volumes to be full in 15 days which is not correct
- ActiveIQ UM 'Assign System Recommended Performance Service Level' is not adaptive to a highly variable workload
- ActiveIQ UM certificate SAN cannot contain multiple IP addresses
- ActiveIQ UM cluster add fails because the MTU size does not match
- ActiveIQ UM displays the status 'not encrypted' for root volumes
- ActiveIQ UM does not trigger the alert notification for 'Logical space nearly full' and 'Logical space full'
- ActiveIQ UM EMS subscription fails due Host resolution on UM
- ActiveIQ UM EMS subscription fails due to ONTAP DNS issues
- ActiveIQ UM reports false positive events regarding unsupported Brocade switch firmware
- ActiveIQ UM restore from a snapmirror destination failure
- ActiveIQ UM SNMP MIB alerts do not have defined severity
- ActiveIQ UM: Metrocluster monitoring fails with error regarding nodeswitchlink.NodeSwitchLink
- ActiveIQ Unified Manager 9.7p1 on Windows Failed to Install because of JDK
- ActiveIQ Unified Manager 9.8 "um event list" command fails with ERROR : Request cannot be processed due to internal server error
- ActiveIQ Unified Manager Acquisition Service starts then stops
- ActiveIQ Unified Manager Active Directory test login fails with LDAP error code : 49/52e
- ActiveIQ Unified Manager alert Cluster Not Reachable caused by Ontap API timeout
- ActiveIQ Unified Manager alert for Flash Disks - No Spare Blocks is received
- ActiveIQ Unified Manager Alerts Resolution Guides
- ActiveIQ Unified Manager database restore hung without error from Powershell
- ActiveIQ Unified Manager disables SSL certificate checking for REST API's
- ActiveIQ Unified Manager does not process EMS messages from all clusters
- ActiveIQ Unified Manager fails to install an externally generated certificate
- ActiveIQ Unified Manager install fails due to permission errors on MySQL database files
- ActiveIQ Unified Manager install fails due to the MySQL service configuration
- ActiveIQ Unified Manager install problems after failed install on RHEL
- ActiveIQ Unified Manager is not able to add a Vcenter datasource with error PKIX path building failed
- ActiveIQ Unified Manager MySQL service cannot start, due to a missing or corrupted INI file
- ActiveIQ Unified Manager MySQL service fails to start during install
- ActiveIQ Unified Manager not triggering events for EMS after port 514 is blocked on network
- ActiveIQ Unified Manager processes taking increasing amounts of memory after upgrade
- ActiveIQ Unified Manager reports Alert "ntp server count is low" for cluster
- ActiveIQ Unified Manager script failing with "Request cannot be processed due to internal server error"
- ActiveIQ Unified Manager Service failed to start due to "Invalid record type" error in server log file
- ActiveIQ Unified Manager services not starting
- ActiveIQ Unified Manager stops polling Cluster information due to less than 10 percent free space on the installation drive root partition
- ActiveIQ Unified Manager triggers outdated security events for ONTAP 9.10 and above clusters
- ActiveIQ Unified Manager upgrade fails for Linux versions if a MySQL password is set
- ActiveIQ Unified Manager upgrade fails with jboss permission errors
- ActiveIQ Unified Manager upgrade stuck at " checking for pre requisites" on windows server
- ActiveIQ Unified Manager Web UI not opening due to running database dump
- ActiveIQ Unified Manager WebUI is unresponsive or does not show performance data
- ActiveIQ Unified Manager: The acquisitions to all clusters failed due a large change_record table
- AD remote authentication fails with AIQUM
- AD Remote authentication takes long time logging in to AIQUM GUI
- Added storage's 'Operation Status' never becomes 'completed' and its name or status is not shown on AIQUM Cluster Setup page
- Adding a Vcenter to UM fails with incorrect username or password
- Adding cluster data source in Unified Manager fails due to insufficient permissions
- Adding cluster fails by "Failed to read the certificate due to incorrect formatting."
- Adding or testing a user in ActiveIQ Unified Manager fails with an "Unknown authentication server error"
- After a takeover AIQUM may repeatedly report Takeover Impossible
- After Active IQ Unified Manager OVA upgrade to 9.9, the virtual machine becomes unresponsive
- After AIQUM 9.10p1 or 9.11 upgrade ONTAP or GCP CVO will not allow single file restore
- After installing Active IQ Unified Manager 9.7 for Windows, the NetApp Active IQ Acquisition Service fails to start
- After installing Active IQ Unified Manager on Linux the maintenance user fails to authenticate
- After migrating Active IQ Unified Manager from OVA to RHEL restore fails or backups do not generate
- After ONTAP upgrade, AIQUM reports "ONTAP Version Mismatch" even if all nodes are successfully upgraded
- After restoring Active IQ Unified Manager, daily and full backups fail with error: "Access denied for user 'jboss'@'localhost'"
- After the upgrade of Active IQ Unified Manager the server is not reachable at times
- After updating Java on the Active IQ Unified Manager host, services will not start
- After upgrade from AIQUM 9.9 to 9.11P1, ocie service does not start
- After upgrade of AIQUM from 9.7 to 9.9, OCIE service does not start
- After upgrading Active IQ Unified Manager to version 9.8 the web interface shows the error: "Cluster discovery failed. Rediscover the cluster after resolving the issue"
- After upgrading from AIQUM 9.10p1 or 9.11 to 9.11p1 cluster acquisition stop working
- After upgrading to Active IQ Unified Manager 9.7P1 it fails to load with the error: "Unified Manager cannot be loaded. Try again later or contact your system administrator"
- After upgrading Unified Manager, custom alert scripts are no longer triggered
- AIQ UM fails collecting perf data because it cannot get last update time
- AIQ Unified Manager Active Directory remote authentication resolution guide
- AIQ Unified Manager backup creation failure due to missing 7zip
- AIQ Unified Manager backup fails with file system error
- AIQ Unified Manager cannot delete snapshots triggered by CommVault
- AIQ Unified Manager 'Cluster monitoring failed' or 'Cluster not reachable' alert due to network lag with ONTAP cluster
- AIQ Unified Manager created an event destination in ONTAP, to non-routable interface on Unified Manager host
- AIQ Unified Manager event "too many snapshots" with an unexpected number of snapshots
- AIQ Unified Manager fails to add cluster and generates error 'unexpected time drift'
- AIQ Unified Manager hangs after configuring audit log transfer
- AIQ Unified Manager on a linux host does not start after a successful upgrade due to file permissions
- AIQ Unified Manager OVA can configure only 1 NTP server
- AIQ Unified Manager SMTP sends 'EHLO localhost' instead of 'EHLO fqdn'
- AIQ Unified Manager SVM API output has a limit of objects
- AIQ Unified Manager upgrade fails with error Database creation command failed for UM
- AIQ Unified Manager virtual machines (VMs) performance data not shown
- AIQ Unified Manager VMware vCenter page cannot be loaded
- AIQ Unified Manager: acquisition fails for all clusters after upgrade
- AIQ/OnCommand Unified Manager cluster add fails due to SHA-1 certificate
- AIQUM 9.10RC2 upgrade fails on starting services with Unknown Column this._isMD5PasswordHashUsed
- AIQUM 9.11 and 9.12 and 9.13 shows backup location update issue with Commvault aux copy jobs
- AIQUM 9.11 OVA upgrade to higher version stuck due to server.keystore file permission issue
- AIQUM 9.11P1 windows upgrade fails due to checksum error
- AIQUM 9.12 Cluster operational state is "failed" while collections are successful
- AIQUM 9.12 installation failure with "Unable to init MySQL"
- AIQUM 9.12 virtual appliance does not allow to download Support Bundle
- AIQUM 9.6 rest api call returns old data
- AIQUM 9.7 GUI inaccessible Error: Authentication Failed
- AIQUM 9.7 no longer showing performance data
- AIQUM 9.7 Security rest API call returns incomplete data
- AIQUM 9.7 vCenter acquisition fails [Error connecting] - Could not connect to vCenter
- AIQUM 9.7P1 fails on MetroCluster acquisition
- AIQUM 9.8 and below not able to get the historical performance metrics from REST API
- AIQUM 9.8 vcenter vm's are not showing values
- AIQUM 9.9 Windows issue in mapping network shares as backup path
- AIQUM adds suffix ".0" to SNMP trap OIDs
- AIQUM alert email is sent to unintended email address
- AIQUM API calls fail to obtain data intermittently with request time out error
- AIQUM API triggers MetroCluster is not supported in ONTAP cluster audit log
- AIQUM authentication (SAML) fails post regenerating the HTTPS Certificate
- AIQUM backup fails with mysql error access for jboss user denied
- AIQUM backup restore fails with access denied error for user jboss
- AIQUM cannot add a cluster with 'failed to set field "username" to "admin" Username does not meet configured requirements'
- AIQUM cant exclude specific Resources while creating an alert
- AIQUM causes account locked out in AD with wrong credentials while logging in
- AIQUM Cluster addition in CLI with domain user fails with error "ERROR: The username or password you entered is incorrect"
- AIQUM cluster discovery status shows failed with error PKIX path building failed
- AIQUM Custom Alert script fails with "The system cannot find the file specified"error
- AIQUM database backup failing with error "Not enough free space to start backup"
- AIQUM database backup to CIFS share fails
- AIQUM datasource acquisitions are not being reflected in the WebUI
- AIQUM deploy issue with MySQL "Error: Failed to download metadata for repo"
- AIQUM detects "Cluster certificate expired" event
- AIQUM detects Detect Expired Certificates event
- AIQUM detects Mirror Replication Lag Warning and SNMP trap 15260 is sent
- AIQUM displays incorrect metrocluster configuration for switches and bridges
- AIQUM does not find any virtual machines from VMware vCenter
- AIQUM does not show IOPS and Latency data for one node in the cluster
- AIQUM does not show performance data for some datastores
- AIQUM doesn't create remediation even though script is not configured for alert
- AIQUM End of Support notification
- AIQUM Event Management page doesn't list "Protection Job Failed" event
- AIQUM event souce_type node is not found on UM CLI event List
- AIQUM external certificate generation using EC failed
- AIQUM failed to discover cluster due to future dates due to Incorrect datetime value for 'sisLastOpBeginTimestamp'
- AIQUM failed to monitor metrocluster after ONTAP upgrade
- AIQUM fails to add a wild card certificate
- AIQUM fails to add cluster due to stale vserver peer in ONTAP
- AIQUM fails to add the Cluster with "Failed to fetch the HTTPS certificate"error
- AIQUM fails to add the Cluster with self-signed SSL certificate expired error
- AIQUM fails to authenticate user with AD remote authentication
- AIQUM fails to collect performance data
- AIQUM fails to display volume historical capacity charts due to scale issues
- AIQUM fails to expand the data disk with an error that e2fsck needs to run
- AIQUM fails to fetch IDP metadata
- AIQUM fails to process EMS events when there are multiple brackets within EMS message
- AIQUM fails to send alert emails from incorrect Email address
- AIQUM fails to start due to 'databaseJobStore.JobSerializationErrorChecker'
- AIQUM fails to start the acquisition service with error "Failed to start acquisition - Failed to load certificates" and webUI issues
- AIQUM FC port stats are showing "N/A" in 72 hours grid view
- AIQUM First Experience Wizard is being displayed repeatedly, each time a login occurs
- AIQUM for Linux installation fails due to MySQL service not starting
- AIQUM for Windows stops to output log in wrapper.log after upgrade to 9.10 or later
- AIQUM for Windows wrapper.log file is over 30GB in size
- AIQUM generates Cluster Imbalance Alerts at midnight
- AIQUM generates event at around 00:17 the day after ONTAP upgrade is performed
- AIQUM GET API failed with error "Internal Server Error"
- AIQUM gets unresponsive frequently and autosupport generation fails
- AIQUM GUI access fails with error "invalid username/password"
- AIQUM HTTPS certificate is not getting updated in ONTAP cluster
- AIQUM install failed with error "Failed to start MYSQL service. "
- AIQUM intermittently reports cluster not reachable while using AD user authentication
- AIQUM is not receiving EMS alerts from ONTAP Cluster
- AIQUM is not showing the proper unit for "cloud tier planning" events
- AIQUM is unable to be installed on a system where previous applications once existed
- AIQUM is unable to find valid certification path when setting up Remote Authentication
- AIQUM login fails with the error 'Response doesn't have any valid assertion which would pass subject validation administrator'
- AIQUM malfunctions due to insufficient resources
- AIQUM monitoring fails: An internal error has occurred during MetroCluster component refresh
- AIQUM not generate events on volume latency
- AIQUM not listing some user or group quotas when setting up alert
- AIQUM on ESXi shows "Cluster cannot be reached."
- AIQUM OVA is not accessible with no acquisitions due to root file system getting full
- AIQUM remote authentication cannot establish session over SSL
- AIQUM reports cluster not reachable due to faulty web services
- AIQUM reports CVE-2019-18197 and CVE-2019-19956 for ONTAP 9.10 or later
- AIQUM reports ONTAP licenses that are not expired as expired
- AIQUM REST API Aggregate report displays error "entry doesn't exist."
- AIQUM restore not allowed for a FlexVol volume created before ONTAP 9.7
- AIQUM runs java.exe commands in the background
- AIQUM SAML authentication fails for Windows Servers
- AIQUM sending "Asynchronous Vault Lag Warning" for Deleted or Non Existing Relationships
- AIQUM sends ocumEvtLifNotAtHomePort SNMP trap after LIF is reverted to home port
- AIQUM sends SNMPv1 with localhost as sender address
- AIQUM server becomes unresponsive during Qualys web scanner
- AIQUM server hung and unresponsive frequently running on virtual machines
- AIQUM server webUI is very slow, collection graphs are missing data, no alerts when collection stops
- AIQUM service deployment fails with broken server.keystore
- AIQUM service didnt start after upgrade from 9.10P1 to 9.11
- AIQUM shows "7 Mode filers are not supported." error for ONTAP 9
- AIQUM shows "The cluster is not reachable" after polling is interrupted
- AIQUM unable to generate subscribed ONTAP EMS events due to port 514 connectivity
- AIQUM upgrade failed to download ocie-serverbase, netapp-application, netapp-platform
- AIQUM upgrade fails with Failed to upgrade platform_base
- AIQUM upgrade from 9.10 to 9.12 WildFly Server would not start
- AIQUM volume performance chart sometimes shows zero for volume IOPS and latency
- AIQUM webUI dashboard shows "Error loading cluster dropdown"
- AIQUM webUI gives error "Authentication failed. Please verify username and password."
- AIQUM windows installer gives error: Verify that the specified transform paths are valid
- AIQUM installation fails in RHEL with custom installation directory and symlinks
- Alert from Active IQ Unified Manager: Management Server Almost Out Of Memory
- Alert from Unified Manager: Cluster Not Reachable Resolution Guide
- Alerts generated due to incorrect alert configuration in the AIQUM
- Alerts were not received from Active IQ Unified Manager
- All CommVault AUX copies fail because of UM errors
- An error occurs when creating a dashboard in Cloud Insights: Dashborad QueryAPI query fetch failure
- An OnCommand application service fails to start, with error: "Address already in use"
- Any impact to OnCommand Unified Manager by applying the fix for CVE-2020-1472 on Domain Controller?
- API call to cluster through Unified Manager API gateway returns error: "User is not authorized."
- API-S End of Support notification
- Are AIQUM logs rotated?
- Are backups of previous versions of AIQUM automatically deleted?
- Are Excel report attachments supported by AIQUM?
- Are the cluster/aggregate IOPS values shown in UM graphs absolute numbers?
- ASUP Truncation Identification And Avoidance events generated on AIQUM server for multiple nodes
- Audit Log Size Allocation is About to Get Full warning in Unified Manager
- AutoSupport logs fail to send for Active IQ Unified Manager
- AUX copies fails using Commvault with 'JDBCConnectionException' error
- Aux Copy fails after converting flex volume to flex group
- Auxcopies failing in CommVault due to indexing issues between CommVault and UM
- AUXCopy failed for MetroCluster volumes after planned switchover and switchback
- Auxcopy Job error while creating destination volume through AIQUM
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- CA signed certificate for AIQUM is missing root or server certificate
- Can Active IQ Unified Manager accept a remotely generated CSR?
- Can Active IQ Unified Manager calculate average load rate of resource?
- Can Active IQ Unified Manager forward syslog messages?
- Can Active IQ Unified Manager give separate privileges to group/users to monitor only a few clusters?
- Can Active IQ Unified Manager monitor FlexGroup and Constituent Volumes？
- Can Active IQ Unified Manager monitor ONTAP S3 buckets?
- Can Active IQ Unified Manager monitor SANtricity
- Can Active IQ Unified Manager save backups on a network share while deployed as a VMware OVA?
- Can ActiveIQ Unified Manager "oncommandsvc-stdout" files be deleted ?
- Can AIQUM 9.7 be upgraded to AIQUM 9.12 directly?
- Can be custom specified volume or Qtree Capacity Thresholds in the AIQUM?
- Can CPU and memory alerts be configured for Active IQ Unified Manager?
- Can error message from AIQUM be sent only if this error has existed for a defined period of time?
- Can I create a report in Active IQ Unified Manager for the last 7 days that shows all volumes growth?
- Can I update VM HW version on Unified Manager OVA?
- Can I use AnyCast DNS on Active IQ Unified Manager?
- Can JMSAppender.class file be removed from AIQUM safely?
- Can multiple instances of Unified Manager be combined into a single instance?
- Can SMTP-S be enabled in OnCommand Unified Manager 5.x?
- Can the AIQUM REST API be acquired the volume comments?
- Can the number of times a volume is accessed be confirmed by AIQUM?
- Can third-party components of Active IQ Unified Manager be updated?
- Can thresholds be modified for the node root volumes in Active IQ Unified Manager
- Can TLS1.1 be disabled when using AIQUM9.10?
- Can Unified Manager detect events for SVM DR relationships?
- Can Unified Manager generate an alert when a LUN gets low on space?
- Can Unified Manager OVA be set multiple NTP servers?
- Can we change the number of days under Performance - Zombie Volumes (inactive for 7 days) in AIQUM server
- Can we export the AIQUM performance report about volume write throughput?
- Can we get historical capacity usage reports for the entire cluster from AIQUM?
- Can we install the Sentinel one and Fireeye security software on Unified Manager VApp appliance
- Can we modify the permissions of maintenance user in AIQUM OVA to use VAscan tool?
- Can we move AIQUM program to other drive path
- Can we perform Windows In-Place Upgrade on an AIQUM server?
- Can we reduce disk space in Active IQ Unified Manager?
- Can you configure Active IQ Unified Manager with more than one domain for remote authentication?
- Can you unassign a Storage Efficiency Policy from a workload in Unified Manager?
- Can you upgrade Active IQ Unified Manager and keep reporting settings ?
- Cannot add a new cluster to OnCommand Unified Manager due to invalid name
- Cannot Add Active Directory Group in Active IQ Unified Manager
- Cannot add cluster to Active IQ Unified Manager after joining nodes to the cluster
- Cannot create email notification because Unified Manager complains about script upload plugin disabled
- Cannot disable security events with source type SVM in Unified Manager
- Cannot disable UM event, because of huge number of active events of the same type
- Cannot execute the setup login banner and enable audit log actions in the AIQUM UI
- Cannot generate database backups in ActiveIQ Unified Manager 9.7 and 9.8
- Cannot log in to UM with "Authenticating token for ldap user not successful"
- Cannot login ActiveIQ Unified Manager using umadmin user after installing it on Linux host
- Cannot login to AIQUM 9.10 which using IPv6
- Cannot modify the alert configuration after upgrading Active IQ Unified Manager
- Cannot peer Workflow Automation with Unified Manager, error "cannot determine the unique ID of Unified Manager version from Workflow Automation host"
- Cannot reset jboss user password in Active IQ Unified Manager 9.11+
- Cannot store a db backup of AIQUM vAPP on a remote location
- Capacity units are showing in TiB and GiB for the volume alerts in AIQUM
- Capacity Values are off in Active IQ Unified Manager
- Certificates for third party database to connect to Active IQ Unified Manager 9.7P1 MySQL database
- Changes in Cluster Management IP not showing up in ActiveIQ Unified Manager
- Changes or events on an ONTAP cluster are not immediately detected by Unified Manager
- Cleaning up Java Heap Dump Files
- Cluster add in AIQUM stuck with operation state "In Progress"
- Cluster addition failed in UM as invalid XML character return during acquisition
- Cluster collections begin to fail abruptly with error, "Keystore was tampered with, or password was incorrect"
- Cluster discovery failed in Active IQ Unified Manager due to invalid login credentials
- Cluster is not reachable in UM because acquisition service has run out of memory or CPU resources
- Cluster mgwd log reports 'Failed to authenticate login attempt to Vserver' coming from ActiveIQ UM
- Cluster monitoring doesn't work in OCUM after applying firewall rule in ONTAP
- Cluster monitoring failed after upgrade
- Cluster monitoring failed or in progress in Active IQ Unified Manager
- Cluster monitoring fails in Active IQ Unified Manager after change to cluster management ip
- Cluster monitoring stopped in AIQUM after cluster upgrade
- Cluster names are missing in ActiveIQ UM cluster setup page
- Cluster polling fails with configuration exception error in AIQUM
- Cluster stuck in Learning Status in Active IQ Unified Manager
- Collection stop due to ClusterSparesEventDetector error in aiqum server
- CommVault protection jobs utilizing Unified Manager to create volumes fail because they cannot enable efficiency on the created volume
- Configured NTP server for Active IQ Unified Manager only shows as IP
- Configuring autosize mode from grow_shrink to off causes some AIQUM threshold exceeded events
- Configuring SAML authentication in AIQUM
- Configuring user quota email for users if user name is different than email address
- Current capacity and trend lines are missing from the volume or aggregate capacity graphs in UM
- Custom reporting in Active IQ Unified Manager 9.6P1 after upgrade from 9.5
D
- Data collection fails in AIQUM for all clusters due to space issue
- Deduplication and savings fields missing from reports in AIQUM 9.10
- Deduplication Space Savings and Compression Space Savings missing in volume capacity reports after upgrade
- DFM fails to collect performance data with error"Can't connect to host (err=10061)"
- DFM vFiler migration cannot be restarted after a vFiler migration failure
- Discrepancy between AIQUM GUI and REST API response for Aggregate performance
- Discrepancy in OID string for SNMP V1 versus SNMP V3 in Unified Manager
- Discrepancy with AIQUM/ONTAP SM - volume Protection status
- Discrepencies in Active IQ Unified Manager performance metrics and REST API responses
- Do I have to add all my clusters to Active IQ Unified Manager before configuring to EMS subscriptions?
- Does Active IQ Unified Manager have a configurable session timeout?
- Does Active IQ Unified Manager require an active internet connection
- Does Active IQ Unified Manager support inheritance when adding resources to alerts?
- Does Active IQ Unified Manager support remote install via Ansible?
- Does Active IQ Unified Manager support to dump database backups to CIFS share?
- Does ActiveIQ Unified Manager have any security features that protect from threats?
- Does ActiveIQ Unified Manager Integrates with other Unified Manager servers?
- Does AIQUM display volume or aggregate efficiency savings?
- Does AIQUM file jmc.exe need an Oracle license?
- Does AIQUM install refreshed certificates on ONTAP clusters?
- Does AIQUM support database running on a remote SQL server
- Does MySQL database used by AIQUM server stores data in encrypted format ?
- Does NETAPP provide the yaml version of AIQUM MIB files for download?
- Does OnCommand Unified Manager support memory error events?
- Does the AIQUM alert can monitor the Node down status?
- Does the AIQUM support custom the "Top Performers tab"?
- Does the AIQUM support version downgrade?
- Does the NETAPP support redact scripts content for the AIQUM alert setting
- Does Unified Manager collect performance statistics for SVM root volumes?
- Does Unified Manager support configuration of multiple EMS Subscriptions using either wildcards in a message name or by severity or multiple message names in a single subscription request?
- Download or schedule excel report in AIQUM throws an ZipSecureFile setMinInflateRatio exception
- Drive LEDs on Solidfire nodes using the Dell R620 platform are dim or dark
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- Error 404 or page not available when accessing Active IQ Unified Manager
- Error Importing SSL certificate : Not an X.509 Certificate
- Error loading cluster dropdown after AIQUM Linux server upgrade
- Error loading cluster dropdown after AIQUM window server upgrade
- ERROR mgmtgwd.certificate.expired caused by expired AIQUM client certificate
- Error while Signing out of the AIQUM server using SAML authentication
- Event occurring before adding alert is not notified by reminder notification
- Events from a cluster did not get reported and do not show up in AIQUM
- Exported CSV report from Unified Manager gets garbled in Microsoft Excel
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- Failed to add a cluster to ActiveIQ UM because of network issues
- Failed to add a cluster to OCUM because the datasourceID = -1
- Failed to add the cluster to OnCommand Unified Manager because the cluster is still present in table netapp_model.cluster
- Failed to add VMware vCenter server to AIQUM
- Failed to connect to LDAP server via domain alias after upgrade to WFA5.1
- Failed to connect to the controller timeout waiting for the system to boot error when starting ocie service in aiqum server
- Failed to fetch the HTTPS certificate error due to ONTAP firewall when adding cluster to AIQUM
- Failed to install ActiveIQ UM because the windows HTTP services is started
- Failed to set networking configuration on ActiveIQ UM 9.7 because the hostname contains a dot
- Failed to start "ocie" service in AIQUM due to "Address already in use" error
- Failed to start AIQUM service during upgrade due to 'db update' tool error
- Failed to start AIQUM services after update due to database schema was not updated
- False alerts for "MetroCluster IP inter site connectivity status is down" for MCC IP
- False event on deleted SnapMirror relationship in Unified Manager
- False high Node Utilization on Unified Manager due to wrong performance counters received from ONTAP
- FAQ about Python version in Active IQ Unified Manager
- FAQ: Active IQ Unified Manager Event Management
- File path too long csv file is generated when exporting a report from Active IQ Unified Manager
- File restore operations in Active IQ Unified Manager fail with the error 'The operation is not supported because NDMP Vserver-aware mode is disabled.
- Fix it button does not work in ActiveIQ Unifed Manager due to insufficient privileges
- Frequent Cluster Imbalance Alerts on AIQUM on active/passive two node clusters
- Frequently Asked Questions (FAQs) and Troubleshooting KB Articles for ActiveIQ Unified Manager ONTAP EMS subscription based events
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- High CPU utilization on AIQUM server after upgrading
- Host interface link status up but trunked port not reachable: ALB HOST REDUNDANCY LOST
- How are audit logs sent in AIQUM
- How are the values for volume thresholds are being calculated in AIQUM?
- How can i check AIQUM web access log
- How can I stop Active IQ Unified Manager from receiving EMS events?
- How can NetApp customers and partners refer to uploaded Active IQ Unified Manager AutoSupport?
- How can prevent some resource send out specified AIQUM alert
- How can the passwords in ActiveIQ Unified Manager be encrypted?
- How can you export/monitor performance statistics in Unified manager?
- How do automatically subscribed EMS events obsolete themselves in Active IQ UM?
- How do I adjust data retention in Active IQ Unified Manager?
- How to access Active IQ Unified Manager Virtual Machine (OVA) DIAG shell
- How to access Quota email rule examples in Active IQ Unified Manager
- How to access the Mysql error log and config file for Active IQ Unified Manager
- How to address the "Storage VM XXXX Service Down" event in Active IQ Unified Manager
- How to calculate volume thresholds size in Active IQ Unified Manager
- How to capture a packet trace using NETSH instead of Wireshark
- How to change language for Unified Manager graphical user interface and documentation on browser
- How to change the Active IQ virtual appliance host name
- How to change the event filters within the Event Management Page in Active IQ Unified Manager
- How to check allocated memory for an AIQUM hosted server
- How to check connectivity to SNMP destinations in Active IQ Unified Manager
- How to check events for LIFs in Active IQ Unified Manager
- How to check MySQL database health on AIQUM
- How to check node connectivity to cluster switches
- How to check NTP status of Unified Manager OVA
- How to check OS or Debian version on Unified Manager Virtual Machine
- How to check the available ciphers on Unified Manager
- How to check the CPU and Memory Reservations for AIQUM hosted on a VMware virtual machine
- How to cleanly uninstall ActiveIQ Unified Manager from RHEL/CentOS
- How to clear the filters in Event Management in Active IQ Unified Manager
- How to collect a packet trace from Active IQ Unified Manager using tcpdump
- How to collect an Active IQ Unified Manager backup
- How to collect data for an intermittent availability issue with Active IQ Unified Manager
- How to collect logs ( support bundle ) from Active IQ Unified Manager
- How to collect logs (support bundle) from Active IQ Unified Manager on a Red Hat or CentOS
- How to collect logs (support bundle) from Active IQ Unified Manager on a VMware vApp/OVA
- How to collect logs (support bundle) from Active IQ Unified Manager on Microsoft Windows
- How to collect Node Utilization reports from AIQUM
- How to configure ActiveIQ Unified Manager with non default OpenLDAP settings
- How to configure AD users or groups with AIQUM
- How to configure AIQUM alerting for snapshot creation failure
- How to configure alerts related to Autogrow events and configuration
- How to configure and receive alerts from ONTAP EMS Event Subscription in Active IQ Unified Manager
- How to configure data retention if prompt to configure performance data retention does not appear when upgrading UM
- How to configure lag thresholds in AIQUM for unmanaged protection relationships?
- How to consolidate Active IQ Unified Manager from UM 9.7P1 version and later
- How to create a CA signed certificate in AIQUM using OpenSSL with EC/RSA algorithm?
- How to create a certificate via cli on AIQ Unified Manager
- How to create a new server.keystore, server.truststore and server.properties file in AIQUM using the CLI
- How to create and associate user-defined Performance Threshold Policies for SVMs, and corresponding events and alerts in Active IQ Unified Manager
- How to create custom CURL's for Active IQ Unified Manager
- How to create custom volume latency alerts in Active IQ Unified Manager
- How to delete AIQUM mysql database backup
- How to deploy new AIQUM to manage cluster that is already registered to another AIQUM
- How to determine which volumes have custom thresholds in Active IQ Unified manager
- How to disable Active IQ Platform Events on Active IQ Unified Manager 9.7+
- How to disable events within Active IQ Unified Manager
- How to disable SAML authentication in AIQUM
- How to disable the general log file of MySQL on Windows
- How to disable TLS cipher suites for web services and SSH in Active IQ Unified Manager (OVA) 9.10
- How to disable TLS versions in Active IQ Unified Manager 9.9 and older
- How to disconnect a workload from the PSLs from AIQUM/NSLM?
- How to enable debug logging for troubleshooting issues in Active IQ Unified Manager 9.7
- How to enable debug logging for troubleshooting issues in Active IQ Unified Manager 9.8 or later
- How to enable or disable time sync for a VMware virtual machine
- How to fetch key for resources where there is no GET API available in AIQUM
- How to filter based on event name Active IQ Unified Manager
- How to filter based on event severity in Active IQ Unified Manager
- How to find legacy OnCommand downloads
- How to find multiple versions of Java installed on Active IQ Unified Manager for RHEL
- How to find the associated objects for a user-defined performance threshold policy in Active IQ Unified Manager
- How to find the memory allocations for MySQL in Active IQ Unified Manager
- How to fix an incorrect order of certificates for a CA signed certificate for AIQUM
- How to generate and convert a signed certificate for Active IQ Unified Manager
- How to Generate Performance reports using Active IQ Unified Manager
- How to get ActiveIQ Unified Manager to notify on FC link down or pulled cable
- How to get event thresholds from AIQUM via API
- How to get support for NetApp Keystone Services
- How to identify all the custom volume space nearly full and volume space full thresholds configured in Active IQ Unified Manager
- How to identify and apply the correct RAM amount for a Unified Manager instance
- How to identify ONTAP EMS events for subscription in Active IQ Unified Manager
- How to identify which ONTAP Cluster Events can be used as alerts in Active IQ Unified Manager based on Event Severity
- How to increase performance data samples in Active IQ Unified Manager
- How to increase space to the data disk in an Active IQ Unified Manager OVA
- How to insert a maintenance user into AIQUM database
- How to install or upgrade AIQUM in RHEL Dark Site Servers
- How to manage alerts for Active IQ Unified Manager
- How to manually access logs on the Active IQ Unified Manager virtual appliance
- How to manually complete the Unified Manager installation in RHEL after a POSTIN failure at the starting OCIE step
- How to manually upgrade Java Runtime Environment in Active IQ Unified Manager
- How to migrate a backup from a Unified Manager Virtual Machine (OVA) instance
- How to migrate a CommVault IntelliSnap SnapVault destination volume to new storage
- How to migrate a Unified manager backup file from Red Hat or CentOS host
- How to migrate a Unified Manager backup from a Windows host
- How to migrate and restore a MYSQL backup file onto a Unified Manager 9.9 (or newer) Virtual Machine Server
- How to monitor volume latency from Active IQ Unified Manager
- How to move the ActiveIQ Unified Manager files to a new disk in RHEL or CentOS
- How to NDMP backup and restore using Unified Manager and Workflow Automation
- How to open Technical Support case for AIQUM
- How to perform an NDMP restore with Unified Manager and WFA
- How to perform NDMP backup using Unified Manager and WFA
- How to perform volume backups and restores using Active IQ Unified Manager and Workflow Automation
- How to prevent AIQUM alerts about "Volume Space Nearly Full"
- How to prevent Unified Manager from reporting "Port Status Down" event for unconnected/unused network ports
- How to properly restart Active IQ Unified Manager services
- How to properly restart Active IQ Unified Manager services running on a VMware OVA
- How to properly restart Active IQ Unified Manager services running on Microsoft Windows
- How to properly restart Active IQ Unified Manager services running on Red Hat or CentOS
- How to properly stop/start Unified Manager services in RHEL/CentOS/OVA
- How to receive alerts on Active IQ Unified Manager management server disk space events
- How to receive alerts on Active IQ Unified Manager management server memory events
- How to recover a MySQL database when no backup is available
- How to reserve resources for Unified Manager in vSphere ?
- How to reset the maintenance user password for Active IQ Unified Manager on RHEL or CentOS
- How to reset the maintenance user password for an Active IQ Unified Manager vApp
- How to reset the maintenance user password for for Active IQ Unified Manager on Windows
- How to reset the maintenance user password in Active IQ Unified Manager
- How to reset the MySQL root password on Unified Manager when traditional skip-grant-tables fails
- How to resolve Connection refused message when querying time servers in ActiveIQ Unified Manager
- How to resolve disk space issues with Active IQ Unified Manager
- How to resolve memory issues with Active IQ Unified Manager
- How to review ActiveIQ UM Extra Certificate details
- How to review and cleanup support bundles for Active IQ Unified Manager
- How to review and cleanup Unified Manager backups
- How to review used space in the root and data partitions for Linux or OVA deployments of AIQUM
- How to run ONTAP API from Windows host for troubleshooting purpose
- How to set a user quota rule to send to a different domain
- How to set alerts for inode utilization in Unified Manager
- How to set system date and time manually in Active IQ Unified Manager virtual appliance
- How to setup Active Directory remote authentication with Active IQ Unified Manager
- How to setup FlexGroup volumes to initiate Snapmirror to a cluster using CommVault
- How to shutdown Unified Manager virtual machine
- How to split an Active IQ Unified Manager instance for horizontal scaling
- How to stop alerts related to Obsolete/Resolved events in Unified Manager
- How to stop only ocieau service in Active IQ Unified Manager 9.6
- How to take JVM thread dump of acquisition unit on Active IQ Unified Manager virtual appliance
- How to test EMS subscriptions in AIQUM
- How to test parameters sent to PowerShell from alerts while using Active IQ Unified Manager?
- How to troubleshoot Commvault integration with Active IQ Unified Manager
- How to troubleshoot NTP on ActiveIQ UM OVA
- How to troubleshoot when Active IQ Unified Manager fails to alert 'X' condition
- How to update AIQCASecure rules manually in Active IQ Unified Manager
- How to update AIQCASecure rules manually in Active IQ Unified Manager on a RHEL/CentOS/OVA host
- How to update AIQCASecure rules manually in Active IQ Unified Manager on a Windows host
- How to update Rate Limit in vApp of Active IQ Unified Manager
- How to upgrade Active IQ Unified Manager (AIQUM)
- How to upgrade Active IQ Unified Manager required third-party components for Linux Systems
- How to upgrade Open VM Tools for Active IQ Unified Manager
- How to upgrade Open VMware Tools in Active IQ Unified Manager
- How to use ActiveIQ Unified Manager SnapShot backups to migrate hosts
- How to use CA signed certificate for DFM server listening on 8488 port, when we already have the CA signed certificate for 8443 port
- How to use domain users for cluster addition or acquisition in AIQUM 9.12 and above?
- How to verify network connectivity between ONTAP and UM for Linux/OVA platforms?
- How to verify network connectivity between ONTAP and UM for Windows platform?
- How to view the top volumes using disk IOPS in Active IQ Unified Manager
- How to disable http in AIQUM
- HTTP 500 error reported while using Unified Manager GUI
I
- IBM Lotus Notes client receives unified manager reports with wrong name and format
- ID fields in exported AIQUM Reports in 9.7P1 are no longer visible since upgrading
- If ONTAP is upgraded, will Active IQ Unified Manager update which EMS messages it is automatically subscribed to on the cluster?
- In Active IQ Unified Manager 9.7, java immediately segfaults on starting services
- In Active IQ Unified Manager, Alert Setup page does not load after removing nodes
- In Active IQ Unified Manager, MySQL doesn't start due to missing iblogfile
- Incidents are created on Service Now against old expired events on Unified Manager
- Inconsistencies in performance graph trends for volumes, nodes, and aggregates in Active IQ Unified Manager
- Initial cluster discovery fails in AIQUM due to permission issue in mTLS keystore file
- Inodes or maxfiles not increasing after using "fix" button in AIQM
- Installation Guide for Unified Manager shows incorrect Windows OS requirements
- Installation of Active IQ Unified Manager for Linux 9.12 fails post-install scriptlet step but shows installation successful. Accessing UI returns 404 not found
- Installation of Active IQ Unified Manager on Windows fails
- Installation of ActiveIQ Unified Manager on RHEL or CentOS fails
- Installation of ActiveIQ Unified Manager on Windows fails due to user permission issues
- Installation of Unified Manager for Windows fails "Installation detected that some/all third party packages are not installed"
- Installation of Unified Manager for Windows fails due to installer not detecting 7-Zip third-party package
- Installation of Unified Manager for Windows fails due to installer not detecting Java third-party package
- Installation of Unified Manager for Windows fails due to installer not detecting MySQL third-party package
- Installation of Unified Manager for Windows fails with error: "Installation detected that some/all third party packages are not installed"
- Installation or Upgrade of ActiveIQ Unified Manager on Windows fails due to a Database setup error
- Insufficient cluster user privileges cause Unified Manager alert Cluster Not Reachable
- Intermittently AIQUM stops sending alerts generated
- Invalid IDP Metadata when logging into AIQUM
- IOPS and Latency data from VMs are missing in Unified Manager due to duplicate uuids or duplicate SCSI-IDs
- IOPS and Latency data from VMware vCenter not available on ActiveIQ Unified Manager due to identical ip addresses
- IPv6 IP address is shown for AIQUM vApp even if on IPv4 IP address is specified
- Is Active IQ integration of Cloud Manager same as having AIQUM?
- Is Active IQ Unified Manager compatible with newer ONTAP versions?
- Is Active IQ Unified Manager required to receive EMS events from a cluster?
- Is AIQUM JBOSS service account used to login through management UI
- Is alert mail's title sent from AIQUM modifiable?
- Is an Unified Manager HTTPS certificate required to be installed on ONTAP?
- Is it possible to change the interval of configuration poll activity in AIQUM?
- Is it possible to check the historical data of network throughput from the management tool?
- Is it possible to collect capacity trends for the past year for all volumes at once?
- Is it possible to configure SNMP within AIQUM?
- Is it possible to create non-mixed-mode initiator groups in ONTAP System Manager?
- Is it possible to customize the email subject line from ActiveIQ Unified Manager alerts?
- Is it possible to customize user quota emails in Active IQ Unified Manager
- Is it possible to decrease less than 5 minutes performance polling interval in AIQUM?
- Is it possible to disable some of the ARS rules in AIQUM?
- Is it possible to get historical space utilization growth for snapshots using Active IQ Unified Manager?
- Is it possible to have "+" sign in the username or password for AIQUM
- Is it possible to hide the hostname in the scheduled reports generated from AIQUM?
- Is it possible to make a permanent SSH access to AIQUM server on OVA installation?
- Is it possible to migrate Unified Manager alert configuration?
- Is it possible to modify templates of AIQUM alert emails?
- Is it possible to modify the formatting of the email from AIQUM alerts?
- Is it possible to monitor the capacity of MDV volumes with Active IQ Unified Manager ?
- Is it possible to monitor the FC initiator ports statics using AIQUM?
- Is it possible to register the same cluster with multiple Unified Manager?
- Is it possible to send AIQUM audit logs with port 514 and without Server certificate?
- Is it possible to send Unified Manager alerts only for a specific status of an event?
- Is it possible to specify multiple SMTP servers in AIQUM?
- Is it possible to specify multiple SNMP trap hosts in Active IQ Unified Manager?
- Is it possible to use mTLS communication between AIQUM and ONTAP?
- Is it possible to use Unified Manager to upgrade firmware?
- Is it possible to view the historical space utilization growth and trends for all volumes on a single page using Active IQ Unified Manager?
- Is it possible WFA and AIQUM limitation on export_policy.clientmatch varchar255 to be changed?
- Is MetroCluster-IP monitoring supported in Active IQ Unified Manager?
- Is the history of access to AIQUM GUI included in any log file?
- Is there an AIQUM event related to the error of volume efficiency operation?
- Is there an equivalent to volume latency in Unified Manager by using ONTAP CLI or SNMP?
- Is Unified Manager affected when Adobe Flash goes end of life in December 2020?
- Issue in SNMP alert monitoring on AIQUM due to difference in OID value received from aiqum MiB
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- LDAP user lookup fails due to a timeout in ActiveIQ Unified Manager
- List of CIFS shares is not displayed in the AIQ Unified Manager because of the duplicated cifs server name
- Local user accounts are not able to be edited or deleted in Active IQ Unified Manager
- Local Users in AIQ Unified Manager containing a dot or special characters cannot be deleted or edited
- Log in to Unified Manager maintenance console fails due to another active session
- Login Attempt :: Error: Authentication failed. is repeated by AIQUM access
- Login to Active IQ UM web UI with the maitenance user because of issues with the underlaying PAM
- Login to Active IQ Unified Manager using remote authentication fails even though the remote authentication test passed
- Logs related to SAML authentication in AIQUM
- LUN get iter API fails on Active IQ Unified Manager
M
- MetroCluster monitoring failed in Unified Manager 7.2 with Reason: An internal error has occurred during MetroCluster component refresh due to a failed poll with null exception
- Microsoft malware warning alerts due to OCUM MySQL temp files
- Missing API value days_to_full in Active IQ Unified Manager
- Missing port down alerts in Active IQ Unified Manager
- Multiple "Cluster Monitoring failed" events generated on AIQUM server
- Multiple "Dynamic Event Warning Threshold Breached" performance events reported for different volumes
- Multiple "Storage Failover State Takeover Impossible" alerts triggered several hours after the actual event
- Multiple Aggregate Overcommitted events generated in AIQUM despite total size of volumes being under defined threshold
- Multiple netapp-um files prevent AIQUM upgrade
- Multiple pages not accessible with GUI of AIQUM 9.11 and 9.12 using IPv6
- MySQL fails to start when Active IQ Unified Manager is reverted from a newer version to an older version
N
- NameID element must be present when accessing AIQUM
- NDMP restore of a large file fails from remote cluster to the source cluster
- NetApp Active IQ Management Server Service unable to start on Windows platform
- net-snmp is deleted after AIQUM upgrade to 9.8
- Network Interface not at home port event not generated for Management and Intercluster Interfaces
- New alerts not generating in Active IQ Unified Manager
- Newly added cluster discovery state shows failed
- No alert generated in Unified Manager when the network port is set to admin status down
- No alerts are sent by ActiveIQ Unified Manager because of memory limitation
- No performance data after the upgrade of Active IQ Unfied Manager to 9.8RC1
- No performance data collection after restoring AIQUM database backup on new AIQUM installed on RHEL server
- No performance data seen in Active IQ Unified Manager
- No subject alternative names matching IP address when adding authentication server to AIQUM
- No VMware VMs are discovered by AIQUM due to empty virtual disk list
- No volumes are shown in the performance pages of Unified Manager when there is more than one QoS workload per volume
- Node Disk Fragmentation alerts on AFF systems monitored by AIQUM 9.9RC1
- Node utilization graph and node utilization event mismatch in AIQUM server
- Node Utilization performance metrics in Active IQ Unified Manager reflect inaccurate data
- Not receiving scheduled reports from AIQUM
- NSLM End of Support notification
- NVMe disk shelves are not displayed in AIQUM 9.12 for an MCC IP setup
O
- OC Unified Manager 5.x (DFM): HTTP XML Authentication failed due to invalid credentials
- OCIE and OCIEAU services fail to start after disabling syslog on the AIQUM server
- OCIE service does not start after AIQUM from 9.6 to 9.8
- OCIE service does not start after upgrading AIQUM OVA from 9.11 to 9.12
- OCSM: Cannot create LUN when choosing template of 'non VmWare'
- October 2022 MySQL Server Vulnerabilities detected in Active IQ Unified Manager virtual appliance (OVA)
- OCUM : Acquisition services not started due to ntdll.dll
- OCUM : Cannot modify the schedule of reports
- OCUM : LDAPs authentication fails due to sha-1 certificate
- OCUM 9.5 installation fails due to "Failed to start MySQL service Setup will terminate now!!!"
- OCUM End of Support notification
- OCUM fails to monitor the cluster when one of the nodes is in uneligible state
- OCUM reports no space left for a Snapshot copy
- OCUM server file system constantly fills up
- OCUM unable to communicate with authentication server when setting up an LDAP connection
- OCUM: DP relationships are not shown correctly
- OCUM: Unified Manager does not show volume and aggregate trend graphs
- On SMI-S Provider 5.2.6 and VMM 2019 the capacity is not updating
- OnCommand Insight Data Warehouse service(s) fail to start because the installation directory is not excluded from antivirus
- OnCommand Insight/ Unified Manager doesn't show performance data for VMware vCenter/ ESXi
- OnCommand tools report 0 (zero) for intercluster LIF activity
- OnCommand Unified Manager 5.X Unable to connect to server via webUI
- OnCommand Unified Manager 5.x users are unable to login through the OnCommand Console UI after a backup restore
- OnCommand Unified Manager 7.3P1 performance data is not displayed due to env. variable path missing
- OnCommand Unified Manager alert notifications reflect server names as localhost in URL links
- OnCommand Unified Manager backup failing with "Table 'table_name' doesn't exist"
- OnCommand Unified Manager Core SnapVault backups failing due to insufficent space
- OnCommand Unified Manager dashboard gear menu is non-functional
- OnCommand Unified Manager did not send expected alerts
- OnCommand Unified Manager displays wrong latency value on breakdown graph
- OnCommand Unified Manager does not update performance graphs because ONTAP root volume ran out of space
- OnCommand Unified Manager fails to import report
- OnCommand Unified Manager incremental backups are stopped
- OnCommand Unified Manager might receive an error when attempting to run canned reports due to ActiveX filtering being enabled
- OnCommand Unified Manager might receive an error when attempting to run canned reports due to insufficient resources
- OnCommand Unified Manager might receive an error when attempting to run canned reports using Internet Explorer 11
- OnCommand Unified Manager performance collection fails because cluster nodes are not configured with the same time
- OnCommand Unified Manager performance collection fails because the cluster node is busy
- OnCommand Unified Manager reports a Multipath HA issue while controllers in the cluster reports no issue
- OnCommand Unified Manager shows "no data to display" for performance of cluster
- OnCommand Unified Manager shows Quota Set "No" and "Not Applicable" in qtree list in SVM page
- OnCommand Unified Manager upgrade is successful but services could not started
- OnCommand Unified Manager WebUI is not shown
- OnCommand Unified Manager's web interface becomes slow/unresponsive
- ONTAP EMS Event Subscriptions fail with error:"java.lang.NullPointerException"
- ONTAP EMS events are not being received by the ActiveIQ Unified Manager
- Ontap ems severity to Active IQ Unified Manager event severity mapping
- ONTAP EMS Subscription changes don't update after modifying the Unified Manager server hostname
- ONTAP error received that AIQUM certificate has expired
- ONTAP issues warning about UM self-signed certificate expiry
- ONTAP System Manager and AIQUM not showing Port participation of an ifgrp
- Operator role is not honored in AIQUM 9.11P1
- Option to add Flash Pool cache in one or more aggregates not available in OSM
- Out of support AIQUM version not available in NSS for download
- OVA upgrade ISO is not correctly mounted for UM upgrade
P
- Pages do not load completely when browsing Active IQ Unified Manager 9.x web interface using Safari web browser
- Parsing AIQUM MIB in SNMP host fails with "ERROR: There are unresolved oids"
- Partial functionality with Active IQ Unified Manager monitoring on a specific cluster
- Path to download jemalloc RPM file manually
- Performance archive collection fails in OCUM/AIQUM, because node root volume is not properly mounted on VLDB and WAFL
- Performance archive collection fails in OCUM/AIQUM, because the root volume of one node is mounted on another node
- Performance Capacity Used for Aggregate reaches 202801000%
- Performance Capacity Used graph shows higher value in AIQUM 9.9P2 compared to AIQUM 9.11P1
- Performance collection fails in Active IQ Unified Manager due to 'Illegal character(s) in message header'
- Performance data migration to Unified Manager fails due to missing table partitions
- Performance graphs missing for Flexgroup volume on AIQUM server
- Periodic Cluster Load Imbalance Threshold Breached alerts
- Prerequisites for enabling SAML authentication in AIQUM
- Previous version backups are not showing in GUI after the AIQUM upgrade
Q
- QoS Volume MAX MBPS Warning Threshold Breached alert triggered by AIQUM
- QoS Volume Peak IOPS/TB Warning Threshold Breached IOPS is incorrect
- Quota address rules not generating email addresses
- Quota email rules are not working in AIQ UM, when unix and windows users are mapped together
- Quota email rules fail to alert when Quota user information is missing or unknown in AIQUM
R
- Readonly user utilized in AIQUM 9.13+
- Receiving “Database Backup Failed" alerts constantly from AIQUM server
- Regenerate HTTPS Certificate in AIQUM GUI fails with error 'root' access required to manage certificate 'sudo' may not be enabled on this system
- Regenerated HTTPS certificate with new hostname not shown up on clusters added to AIQUM
- Regenerating AIQUM HTTPS certificate fails with "The Common Name (CN) in the host certificate cannot be set to 'localhost'"
- Remote Authentication and SAML Page is blank in AIQUM
- Remote authentication over SSL fails with "Error reading the SSL certificate" message in AIQUM
- Remote user part of remote group is unable to login to AIQUM server
- Rename of export policy in ONTAP causes absent export rule in Unified Manager
- Renamed nodes within a cluster are no longer reflecting inventory or performance data in OnCommand Unified Manager 7.2
- Renaming AIQUM virtual appliance fails due to invalid characters
- Renaming source volume causes auxcopy failure in CommVault
- Report name in AIQUM 9.9 includes hostname which is not included in earlier version
- Reporting mismatch between AIQUM and Graphana
- Reset jboss password on Unified Manager 9.7P1 if old password is corrupted
- Resolving Common ActiveIQ Unified Manager Alerts Resolution Guide
- Response issue time is too old when accessing AIQUM
- Rest API call towards AIQUM does not return the full list of aggregates
- Restore of Active IQ Unified Manager backup fails after downgrading MySQL from 8.0.22 or 8.0.23
- Restoring Active IQ Unified Manager backup to new instance results in error Failed to extract the database dump repository file
- Restoring an Active IQ Unified Manager 9.9 backup to a freshly deployed vApp/OVA fails
- Restoring incremental backup restores AIQUM Windows to the point of full backup
S
- SAML authentication is rejected due to metadata mismatch
- SCOM is unable to collect SNMP trap from AIQUM
- Scripts stopped working after AIQUM Upgrade
- Security events from Active IQ platform presented in Unified Manager
- Security software report get-scalemonitor-os-kpi.ps1 is risk file
- Server shows the connection is insecure after installing a CA certificate
- Service processor not configured event generated on Active IQ Unified Manager(AIQUM) server
- Services don't start after upgrade to ActiveIQ Unified Manager 9.7 OVA, because of java library error
- Sharing reports through email on OnCommand Unified Manager fails if the report file is bigger than 25MB
- Snapmirror history gone after Active IQ Unified Manager upgrade
- Some volume performance samples are missing in AIQUM repository database
- Source cluster in SnapMirror Relationship is not being reflected in Active IQ Unified Manager, even when the source cluster is being monitored
- SSH Weak Key Exchange Algorithms Enabled in Active IQ Unified Manager vApp instances
- Stopping - Audit Log disabled warning in Active IQ Unified Manager
- Storage controller host discovery is failing within OnCommand Unified Manager/ ActiveIQ Unified Manager
- Subject Alternate Name formatting shows incorrect in Active IQ Unified Manager
- Suddenly Unified Manager fails to start throwing Java error creating bean
- Supportability for Security Measures applied to Active IQ Unified Manager for Clustered Data ONTAP
- System Manager UI does not load due to networking issues
T
- The "Cluster Cloud Tier Planning" events trigger Cluster as an anomaly state in the AIQUM
- The "Verify That SSD Mixing Is Correct" alert report from AIQUM
- The admin user is locked due to multiple login failures for AIQUM
- The AIQUM "Performance capacity used" and "Available IOPS" show N/A
- The AIQUM alert is invalid with some "Exclude" settings for resource
- The AIQUM alert mail fails send out via the SMTP mail server
- The AIQUM for OVA stops to monitor with the "No space left in device" error
- The AIQUM self-signed certificate getting expired
- The AIQUM shows "The cluster is not reachable" alert occasionally
- The AIQUM shows Cluster as the "Critical/Warning“ status despite no Warning/Critical events
- The cluster is not reachable in UM after adding intercluster LIFs to the cluster
- The cluster is not reachable in UM because the cluster certificate is expired or SSL is not enabled for the admin SVM
- The cluster is not reachable in UM because the cluster Web services are in a bad state
- The event page in Active IQ Unified Manager loads slowly due to a large number of events
- The Metrocluster connectivity tab does not show any information for 1 cluster in ActiveIQ UM
- The MySQL service for Active IQ Unified Manager will not start
- The MySQL sevice of ActiveIQ Unified Manager crashes regularly
- The OCIE service of ActiveIQ UM fails to start because of an incorrect DNS entry
- The OCUM 9.5 fails to collect ONTAP 9.9.1P2 performance data
- The ocumserver.log fails to update after reinstalling Active IQ Unified Manager
- The OnCommand Unified Manager performance database does not show all data in the sample_qos_workload_XxXx tables
- The protect button is not visible in the volumes view of UM
- The refresh button is missing on the event page in the OnCommand Active IQ Unified Manager
- The security software decided the AIQUM collect the host information
- The specified events repeated emergence in AIQUM
- The UI of OnCommand System Manager becomes unreachable after the LIF is migrated to another node
- The UM volume threshold did not identify a volume that passed the full or nearly full threshold
- The upgrade of AIQUM fails without any update in the logs or deployment files
- The vulnerability scan reports the AIQUM has "Self-Signed Certificate"vulnerability
- The Vulnerability scan reports the AIQUM had vulnerabilities in TLS and SSH
- There is no option to view configured NTP settings in AIQ Unified Manager OVA
- Timeout loading volume list when creating a qtree or quota in System Manager 9.8
- Troubleshooting failed Active IQ Unified Manager database restores
U
- UM does not send SNMPv1 trap after 497 days
- UM Event Resources Over-utilized Warning has broken view
- UM generates invalid alerts: "Verify that SSD mixing is correct" due to outdated rules
- UM is unable to add Cloud ONTAP clusters behind an Elastic Load Balancer (ELB) for Amazon Web Services (AWS)
- UM with limited memory resources crashes with Java heap space error
- Unable to access Active IQ Unifited Manager with Active directory
- Unable to access AIQUM by assertion failure due to corruption on MySQL tablespace
- Unable to access AIQUM due to Untrusted Certificate error
- Unable to access OnCommand/ActiveIQ Unified Manager after upgrade in Red Hat/CentOS based servers
- Unable to add a cluster to AIQUM 9.13 Linux server
- Unable to add Cloud Volumes ONTAP 9.9 instances into Active IQ Unified Manager 9.8
- Unable to add cluster in AIQUM due to insufficient ONTAP user role permissions
- Unable to add cluster in Unified Manager "unknown time-zone ID: US/Pacific-new"
- Unable to add cluster on AIQUM due to existence of different cluster with same name
- Unable to add cluster on AIQUM due to failed to register EMS destination
- Unable to add cluster on AIQUM RHEL due to missing acquisition user
- Unable to add cluster to Active IQ Unified Manager due to MTU size configuration
- Unable to add cluster to Active IQ Unified Manager resolution guide
- Unable to add vFiler in DFM because an old entry still exists in the database
- Unable to apply a performance service level to a workload in Active IQ Unified Manager
- Unable to apply Performance Service Levels to resources with no capabilities in Active IQ Unified Manger
- Unable to commit network configuration change in Active IQ Unified Manager virtual appliance
- Unable to communicate with the authentication server due to the following reasons: Client truststore is empty
- Unable to configure notification alerts for Informational level events in AIQUM
- Unable to configure volume snapshot creation informational events for subscription in AIQUM
- Unable to connect to the Active IQ Unified Manager Maintenance Console using the Putty session
- Unable to display data and status shows "unknown" for Virtual Machines in AIQUM server
- Unable to download "download https certificate signing request" from AIQUM
- Unable to edit cluster configuration or add a new cluster from the Active IQ Unified Manager web UI, error: "Failed to fetch the HTTPS certificate from HOSTNAME. Enter a valid Host name or Port."
- Unable to enable and configure eth2 on Unified Manager virtual appliance
- Unable to expand AIQUM Application / SQL DB installation drive
- Unable to generate support bundle on AIQUM 9.12 Windows with TrustmanagerUtil error
- Unable to import CA-signed certificate in ActiveIQ Unified Manager due to unmatched public keys
- Unable to increase the data disk on Active IQ Unified Manager in vApp
- Unable to launch AIQUM in OVA
- Unable to log into ActiveIQ Unified Manager due to duplicate maintenance accounts
- Unable to login to AIQUM GUI after enabling audit remote logging
- Unable to login to AIQUM GUI post install on RHEL
- Unable to login to WebUI on newly installed AIQUM on RHEL server
- Unable to login with domain users in AIQUM
- Unable to map REST API aggregate throughput metric data to AIQUM Webpage
- Unable to monitor VMs after upgrading ActiveIQ Unified Manager from 9.7 to 9.8
- Unable to perform multiple operations in AIQUM as maintenance user is not in the sudoers file
- Unable to provision new volumes for existing subclients in Commvault/SnapProtect when the destination volume has been deleted
- Unable to query events in Active IQ Unified Manager via REST API using Event IDs
- Unable to restore files in an OCUM. Repetitive error seen "Too many snapshots are in progress."
- Unable to see all the volumes in AIQUM for multiple clusters
- Unable to see mount paths for an SVM under NFS share in Active IQ Unified Manager
- Unable to send AutoSupports from AIQUM after disabling the proxy configuration
- Unable to SFTP into Active IQ Unified Manager virtual appliance after upgrade to 9.12
- Unable to sign a certificate that is submitted to a Microsoft CA using PowerShell
- Unable to start MySQL in UM due to "Unable to read page"
- Unable to start MySQL service in Active IQ Unified Manager 9.7P1
- Unable to start MYSQL service in AIQUM
- Unable to start mysql service with error "Failed to start MySQL Server"
- Unable to start OCIE and OCIEAU services on AIQUM server
- Unable to start AIQUM services after patching 3rd party dependencies
- Unable to take backup in ActiveIQ Unified Manager due to Access denied for user 'jboss'@'localhost'
- Unable to Upgrade AIQUM server from version 9.10RC1 to 9.10P1
- UNC path for CIFS share cannot be specified as database backup destination path of Windows AIQUM
- Understanding the SAML authentication workflow in AIQUM
- Unified Manager - Provisioning of destination volume fails due to autosize value
- Unified Manager SAML authentication error: Login failed, due to expired SSL certificate
- Unified Manager 5.x reports a 404 error when accessing the Oncommand Console or Operations Manager UI
- Unified Manager 7.2x data migration fails Exception: unexpected end of stream
- Unified Manager 9.11P1 is not able to acquire data from Metrocluster
- Unified Manager acquisition fails due to TLS version mismatch
- Unified Manager adds subfolder on NDMP in-place restore
- Unified Manager backup Error occurred while copying files inside temporary directory
- Unified Manager cannot send AutoSupport through proxies with SSL inspection
- Unified Manager cluster discovery stuck due to unresponsive quota-report-iter ZAPI Call
- Unified Manager cluster discovery stuck due to unresponsive snapmirror-history-get-iter Zapi call
- Unified Manager cluster discovery timed out after 2 hours
- Unified Manager cluster monitoring fails because of keycache
- Unified Manager cluster removal stuck with the description "Deletion in progress"
- Unified Manager database backup fails with error: Copying a file or directory is failed due to a file system error
- Unified Manager database restore fails due to unknown command
- Unified Manager deduplication savings statistics not available for volumes
- Unified Manager detects Mirror Replication Lag Error event
- Unified Manager diffie-hellman-group1-sha1 enabled reported as security vulnerability
- Unified Manager displays Applicable to Cluster as No in Subscribe to EMS events
- Unified Manager does not collect the last 15 days of performance data after install or upgrade
- Unified Manager doesn't send critical and error alerts
- Unified Manager Error loading events when navigating to Event Management
- Unified Manager events and alerts on high node utilization
- Unified Manager fails to communicate with a cluster due to network connectivity issues
- Unified Manager fails to edit cluster password due to expired certificate
- Unified Manager falsely reports an auto giveback is not enabled event after ONTAP is upgraded
- Unified Manager file restore from snapshot fails
- Unified Manager has a banner or event saying management server almost out of memory
- Unified Manager has a repeating error that a Protection Job Failed but the snapmirror is updated correctly
- Unified Manager indicates NFS Service down for DR SVM
- Unified Manager install fails due to running AntiVirus
- Unified Manager is unable to update Cluster user and drops Cluster history after updating the Cluster password within Unified Manager WebUI
- Unified Manager monitoring fails with "Error: Data ONTAP reported error code (13130), message: 'duplicate entry'"
- Unified Manager MySQL bin logs are occupying so much space that the UM backup starts failing
- Unified Manager OVA boot failure due to file system inconsistency
- Unified Manager OVA deployment fails to expand "Hard Disk 3" after increasing the size in the VMware vSphere client
- Unified Manager OVA/vApp database backup creation fails with the message: "Copying a file or directory is failed due to a file system error"
- Unified Manager Performance Capacity Used and Utilization is high
- Unified Manager Performance Capacity Used much higher than expected
- Unified Manager performance collection fails because the cluster certificate is expired
- Unified Manager performance collection fails because the cluster is not reachable
- Unified Manager Python Invalid Search Path Vulnerability
- Unified Manager raises warning about no network interface for NFS
- Unified Manager remote authentication fails with error "Sign In Failed"
- Unified Manager reports cannot be combined with an OR link
- Unified Manager reports Error - Advisory ID: NTAP-20160412-0001
- Unified Manager reports Volume Logical Space Full even though volumes aren't full
- Unified Manager secure connection fails to LDAP server
- Unified Manager sends AutoSupport from incorrect email address
- Unified Manager shows error: The Days Until Full threshold set at 7 days is breached
- Unified Manager shows high available IOPS as in Millions
- Unified Manager shows incorrect timestamp for events in event management view
- Unified Manager stops sending alerts or displaying some statistics
- Unified Manager Storage service subscription for resource key was not found
- Unified Manager triggers failed protection job notification after pairing with WFA, with error: "PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target"
- Unified Manager UI not accessible because service does not start
- Unified Manager unable connecting to server using SSL/TLS
- Unified Manager unable to add cluster with certificate fetch error
- Unified Manager upgrade fails to continue
- Unified Manager upgrade fails with operation too slow message
- upgrade advisory says ONTAP 9.8p6 is not compatible with nx-os version 9.3.7
- Upgrade from AIQUM 9.6 to 9.7 fails with error (No space left on device)
- Upgrade of Active IQ Unified Manager fails
- Upgrade of Active IQ Unified Manager interrupted before upgrade process is completed
- Upgrade of Unified Manager on Linux hosts fails due to missing dependency
- Upgrade to AIQUM 9.12 resulted in the data retention reduced to 1 month
- Upgrade to Unified Manager 9.11P1 Fails on starting services
- Upgrading OnCommand Unified Manager 5.2.X
- Upgrading Windows AIQUM to 9.12 fails due to checksum verification failure
- User or group 'name' not found when accessing AIQUM
V
- Validating a successful SAML setup in AIQUM
- Virtual Machines are not discovered by AIQUM after adding vCenter Server
- Virtual Machines created on NFS datastore are not discovered in ActiveIQ Unified Manager
- VM performance statistics are not visible after the upgrade to Unified Manager 9.9P1
- VMware Host Client shows warning that configured guest OS for AIQUM does not match
- VMware time sync causes Active IQ Unified Manager time drift
- VMware Tools is not installed after upgrading Active IQ Unified Manager Virtual Machine (OVA)
- VMware Tools upgrade or install fails after upgrading Active IQ Unified Manager
- Volume capacity full but no alerts received from AIQUM
- Volume displays high-activity workloads for the last X days but has only X Snapshot
- Volume Inode full but no alerts received from AIQUM
- Volume Performance Metrics from AIQUM are not being reported to External Applications
- Volume Snapshot Threshold option disabled in Unified Manager if Snapshot Policy is "none"
W
- WFA : Peering has failed:: Cannot peer with two clusters with the same UUID
- WFA End of Support notification
- WFA integration with UM doesn't work after UM upgrade to 9.7 or higher
- WFA jobs are failing with error "Another transfer is in progress/The snapshot name does not exist"
- WFA workflow fails with: Truncated incorrect time value: '1009:52:50'
- What are ActiveIQ Unified Manager’s recording files and how to we parse them for troubleshooting?
- What are ephemeral ports?
- What are the ActiveIQ Unified Manager performance counters that can be exported to an External Data Provider?
- What are the backup and restore best practices for AIQUM?
- What are the changes to "Performance Capacity" in Active IQ Unified Manager 9.7?
- What are the different fields for when configuring remote authentication in Active IQ Unified Manager?
- What are the different types of events in Active IQ Unified Manager?
- What are the functional differences between the Active IQ Unified Manager platforms (Windows, Red Hat / CentOS, VMware OVA)?
- What are the needed permissions for wildfly-service.exe in AIQUM for Windows?
- What are the prerequisites for Active Directory Remote Authentication with AIQUM?
- What are the prerequisites for NDMP backup and restore with AIQUM and WFA?
- What are the supported migration scenarios for Active IQ Unified Manager?
- What are Windows Task Scheduler tasks created by AIQUM?
- What caused the Active IQ Unified Manager to show that a new aggregate was detected and added?
- What do I need to install tcpdump on Active IQ Unified Manager 9.7 and above OVA Virtual Machine?
- What do the "Volume Days Until Full" event in AIQUM mean?
- What happens to EMS Subscriptions when a monitored cluster is removed from ActiveIQ Unified Manager?
- What happens to the EMS subscription request if a cluster is 'not reachable' from ActiveIQ Unified Manager for one or more subscribed EMS events?
- What happens when an event is triggered in AIQUM?
- What information is registered in cluster when registering the cluster in AIQUM?
- What IP address should I use to add a cluster to AIQUM?
- What is a "Cluster Cloud Tier Planning" event in Unified Manager?
- What is an AIQUM Trap ID 13705 Logical interface No Route Configured?
- What is causing the utilization of my resources when there are zero IOPS in Unified Manager?
- What is OnCommand Unified Manager development environment?
- What is Performance Budgeting?
- What is the acquisition recordings folder and can I delete files from it?
- What is the API call for the volume "comment" variable?
- What is the default filter for Event Management in Active IQ Unified Manager
- What is the End of Version Support for NetApp Plug-in for Symantec Netbackup?
- What is the event filter named "<UNIFIED_MANAGER_HOST>_filter"?
- What is the upgrade path for Active IQ Unified Manager versions?
- What Log files to look at for Unified Manager backup or restore troubleshooting?
- What permissions are required to add a cluster to AIQUM?
- What platform or version limitations are there when restoring an Active IQ Unified Manager backup
- What version of Active IQ Unified Manager does NetApp recommend?
- What version of Active IQ Unified Manager first deprecated v1 APIs?
- What versions of MySQL are required for AIQUM releases 9.9.- 9.11?
- When is the "ocmEvtAuditLogTotalSizeWarning(18200)" SNMPtrap sent?
- When restoring Active IQ Unified Manager database backup the hostname of the original server is used
- Where are the event API endpoints in Active IQ Unified Manager
- Where are the performance API calls in ActiveIQ Unified Manager?
- Where can check the AIQUM user login record?
- Where can I download the MIB files for Active IQ Unified Manager?
- Where can I download Unified Manager software?
- Where can ONTAP API details for cluster_metrics be found?
- Where do I report an issue with Active IQ?
- Where does Active IQ Unified Manager retrieve the cluster location information from?
- Where does AIQUM extract the backup compressed files?
- Where is the destination of AIQUM AutoSupport message to technical support?
- Where to execute Unified Manager CLI commands in VMware (OVA) environment?
- Where to find an aggregate specific storage capacity graph in AIQUM for the last 12 months?
- While preparing to upgrade Active IQ Unified Manager, MySQL does not start after upgrading to 8.0.x from 5.7.x
- Why "LUN Offline" event is not generated in the OnCommand Unified Manager?
- Why Aggregate Latency graph in UM, shows constantly higher latency for one aggregate?
- Why AIQUM does not support higher version ONTAP?
- Why are a large number of emails sent after AIQUM is upgraded?
- Why are IOPS higher or lower compared to other volumes in last 30 days vs 180 days?
- Why are there Negative values in the free capacity column of the LUN report in AIQUM?
- Why can I not see all aggregates when creating resource pools in AIQ UM?
- Why can't clusters send some configured EMS events to ActiveIQ Unified Manager?
- Why do I only see 30 days worth of snapmirror history in Active IQ Unified Manager?
- Why do I see an increase in IOPs or throughput for an ONTAP volume?
- Why does Active IQ Unified Manager alerts on 'Out of Memory' condition when the total memory usage is less than 100 percent?
- Why does Active IQ Unified Manager log out when loading data?
- Why does Active IQ Unified Manager not show performance statistics for a volume?
- Why does Active IQ Unified Manager only have a percent option for "Lag Thresholds for Unmanaged Relationships"?
- Why does Active IQ Unified Manager report no performance statistics for a node?
- Why Does ActiveIQ Unified Manager show different metrics and statistics than we see on Grafana?
- Why does OnCommand Data Fabric Manager send temp hot alert for temp cold events
- Why does the entitlement risks page in ONTAP System Manager show some nodes as unlicensed for a feature, when they are per the CLI?
- Why does the sum of all volume IOPs in an aggregate not match the aggregate IOPs?
- Why does the volume latency or IOPS not match the aggregate in Active IQ Unified Manager or ONTAP?
- Why does Unified Manager charts display differ depending on the specified time range?
- Why does worksheet name of Unified Manager CSV file report missed characters in Excel?
- Why has ActiveIQ Unified Manager stopped receiving configured EMS events from a cluster after ONTAP was upgraded to a newer release?
- Why is ‘Thin-Provisioned Volume Space At Risk’ event in UM seen with volume provisioned capacity being a short percentage of the available space of the host aggregate?
- Why is ’Aggregate disks over-utilized’ reported, even if DF shows aggr used size is fewer than 90%?
- Why is Active IQ Unified Manager not able to send notifications for issues even though EMS subscriptions appear to have been successfully configured?
- Why is an ONTAP cluster missing from the Unified Manager web interface?
- Why is the "Volume Growth Rate Abnormal" event displayed after midnight?
- Why is the LUN path truncated after 255 characters?
- Why is the timestamp for the performance event different from the initial notification timestamp?
- Why is there a difference between ONTAP "statistics volume" and Active IQ Unified Manager IOP counts?
- Why is there no data present in the table netapp_model_view.snapshot within Active IQ Unified Manager
- Why is Unified Manager showing a status of 'Yes' in the Applicable to Cluster column for the EMS event(s) added, but is not receiving EMS notifications from a cluster?
- Why it takes up to 15 mins for ActiveIQ Unified Manager to alert for a user/group quota breach?
- Why not all the LUNs report in historic tables like ocum.lunhistoryweek in AIQUM?
- Why the available aggregate IOPS is increased after AIQUM upgrade?
- Why UM shows Qtree Space Full event on allocated volume size when quota is not set?
- Why Volume level IOPS exceeds Node IOPS in AIQUM
- Windows Active IQ Unified Manager does not complete the backup
- Windows ActiveIQ UM upgrade to 9.7 fails because the jboss user does not have the correct permissions set
- Wrong PDF report is attached to Unified Manager report email
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