Skip to main content
NetApp Knowledge Base

Cluster Monitoring Fails with “Failed in conversion” Alerts on AIQUM After Upgrade

  1. Last updated
  2. Save as PDF
Views:
5
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
OM
Last Updated:

Applies to

  • Active IQ Unified Manager (AIQUM) 9.14, 9.16 and above
  • ONTAP 9.16.1P13 and above

Issue

After upgrading Active IQ Unified Manager (AIQUM) from 9.13 to 9.16, customers may observe repeated alerts similar to:

Trigger Condition - Monitoring failed for cluster <cluster_name>. Reason: Failed in conversion

These alerts are seen in the AIQUM UI and/or email notifications, and the cluster’s monitoring status may show as failed or degraded. The issue persists even after rediscovering the cluster or restarting AIQUM services.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.