AIQUM Cluster Acquisition Fails with Keystore was tampered Error
Applies to
ActiveIQ Unified Manager (AIQUM) 9.6+
Issue
- In AIQUM GUI, cluster
Operation State:Failed - Manual rediscovery of cluster fails:
Keystore was tampered with, or password was incorrect - Removing & re-adding cluster does not resolve the issue
- Issue is also seen on newly added clusters
ocumserver.log:
WARN [oncommand] [reconciliation-0] [c.n.d.c.ClusterStatusListener] Acquisition Failed for cluster : XXXX.XXXX.XXX message : Keystore was tampered with, or password was incorrect[oncommand] [job-436] [refresh(dataSource=dstmc501p.ubsprod.msad.ubs.net)|forceAcquisition] [com.netapp.dfm.job.JobEngine] Error executing job 52988fd04ad87f19:7e3fc915:19078ee0434:-7ffc task 52988fd04ad87f19:7e3fc915:19078ee0434:-7ffe: Errors reported on acquisition with start time 15:09:43.563: [Keystore was tampered with, or password was incorrect]java.lang.RuntimeException: Errors reported on acquisition with start time 15:09:43.563: [Keystore was tampered with, or password was incorrect] at deployment.dfm-app.war//com.netapp.dfm.collector.InventoryChangeWaitTask.handleError(InventoryChangeWaitTask.java:164) at deployment.dfm-app.war//com.netapp.dfm.collector.InventoryChangeWaitTask.resume(InventoryChangeWaitTask.java:142)- au.log indicates
Password verification failedbecause keystore pwd is null
ERROR [foundation-poll-1] c.n.u.KeyStoreUtils (KeyStoreUtils.java:75) - Keystore pwd from credential store for token <TOKEN> is null
ERROR [foundation-poll-1] c.n.u.KeyStoreUtils (KeyStoreUtils.java:169) - Error loading server keystore {} java.security.UnrecoverableKeyException: Password verification failed
at sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:793) ~[?:?]
... 16 more
Wrapped by: java.io.IOException: Keystore was tampered with, or password was incorrect
at sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:795) ~[?:?]
at sun.security.util.KeyStoreDelegator.engineLoad(KeyStoreDelegator.java:222) ~[?:?]
at java.security.KeyStore.load(KeyStore.java:1479) ~[?:?]
