AIQUM maintenance user is locked due to multiple login failures
Applies to
- Active IQ Unified Manager (AIQUM) 9.6+
- All OS platform
Issue
- AIQUM admin user is locked
- The Audit Logs show the wrong password input multiple times then the
user account is locked
for admin
[:NOTIC]::WEB:err:[10.70.173.93]::Authentication failed for admin [WebAuthenticationDetails [RemoteIpAddress=10.70.173.93, SessionId=j8v12WXQajkuj4ZYfdm56SWCggI-6IgqMSYL0SYC]]: com.netapp.dfm.core.authentication.AuthenticationConfiguration$BadCredentialsPreventOtherProvidersException: Password Salt cannot be empty.
[:NOTIC]::WEB:err:[10.70.248.123]::Authentication failed for admin [WebAuthenticationDetails [RemoteIpAddress=10.70.248.123, SessionId=null]]: org.springframework.security.authentication.LockedException: User account is locked