Skip to main content
NetApp Knowledge Base

Unable to add cluster with Ontapi service disabled or missing the Ontapi application in Active Unified Manager

  1. Last updated
  2. Save as PDF
Views:
22
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • Active IQ Unified Manager 9.14
  • Ontap 9.14+

Issue

  • Active IQ Unified Manager 9.14 in combination with Ontap 9.14 or newer can utilize REST to monitor a cluster.
  • Despite support for monitoring a cluster via REST it can fail to add a cluster when either is true.
    • The Ontapi service is disabled.
      • Unexpected HTTP response code received for net-interface-get-iter from <hostname or ip>: 404
    • The account used for monitoring doesn't have the Ontapi application assigned to it.
      • Authentication to Storage System <Hostname or IP> as user <account used to add the cluster> failed. Response code:401

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.