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AUX copies fails with “Maximum Retries Exceeded” Due to Cluster Connectivity Issues

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active-iq-unified-manager
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Applies to

  • Active IQ Unified Manager (AIQUM)
  • ONTAP Cluster
  • SnapMirror relationships
  • Commvault / AUX Copy integrations

Issue

  • AIQUM protection job fails with below error while tracking SnapMirror progress:
  • ocumserver.log messages such as:
Error executing job 548d2a174f9aec92:338fbe1d:19d8a9579f8:3cbd task 548d2a174f9aec92:338fbe1d:19d8a9579f8:3434: Maximum retries exceeded, check Network configuration & connectivity from cluster
com.netapp.dfm.job.RetriesExceededException: Maximum retries exceeded, check Network configuration & connectivity from cluster
at deployment.dfm-app.war//com.netapp.dfm.job.TaskRetryManager$1.doInTransaction(TaskRetryManager.java:192)

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