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Restoring Active IQ Unified Manager backup to new instance results in error Failed to extract the database dump repository file

  1. Last updated
    Jul 14, 2025
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Category:
active-iq-unified-manager
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om
Last Updated:
7/14/2025, 2:08:25 PM

Applies to

Active IQ Unified Manager (AIQUM) 9.9+

Issue

When attempting to restore (migrate) a Unified Manager backup to a newly deployed host or instance, the restore operation fails with the following error:

ERROR [Active IQ UM] [restore] [restore.sh] Restore Failed : Failed to extract the database dump repository file 
/data/ocum-backup/database-dumps-repo/ocum_mysql_full_backup_NNNNNNNNNNNNN.sql.7z.

Scanning the drive for archives:

ERROR: No more files
/data/ocum-backup/database-dumps-repo/ocum_mysql_full_backup_NNNNNNNNNNNNN.sql.7z

 

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