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AIQUM submit button gets unresponsive while adding clusters reimaged from MCC

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active-iq-unified-manager
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om
Last Updated:

Applies to

  • ActiveIQ Unified Manager (AIQUM)9.x
  • Metrocluster (MCC)
  • ONTAP 9.x
  • Re-imaged clusters
  • ZAPI type acquisition

Issue

  • AIQUM "Submit" button gets unresponsive while adding clusters reimaged from MCC to standalone ONTAP i.e the clusters were earlier part of MCC setup before being modified to standalone HA pairs
  • When clicking the "Submit" button, it becomes "Submitting" for a while before coming back to "Submit" again
  • ocumserver.log:

ERROR [umadmin] [default task-20245] [c.n.o.r.m.e.GlobalExceptionHandler] null

java.lang.NullPointerException: null

at deployment.dfm-app.war//com.netapp.dfm.ontap.outbound.service.rest.OntapMetroClusterRestService.isValidMetroClusterConfiguration(OntapMetroClusterRestService.java:70)at deployment.dfm-app.war//com.netapp.dfm.collector.validators.OntapDataSourceValidator.verifyMetroClusterConfiguration(OntapDataSourceValidator.java:189)at deployment.dfm-app.war//com.netapp.dfm.collector.validators.OntapDataSourceValidator.validateAndGetOnTapDataSource(OntapDataSourceValidator.java:131)

  • audit.log:

[:INFO]:umadmin:API:in:[<AIQUM>]::GET: Fetching cluster certificate for host <cluster> over port 443

[:INFO]:umadmin:API:action:[<AIQUM>]::Adding datasource host <cluster>

[:ERR]:umadmin:API:action:[<AIQUM>]::Unable to add datasource. ERROR:null

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