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ActiveIQ UM EMS subscription fails due Host resolution on UM

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active-iq-unified-manager
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Applies to

  • ActiveIQ Unified Manager (UM) 9.8
  • Redhat Linux
  • ONTAP cluster 

Issue

  • The applicable to cluster status of the EMS subscription is No 
  • When setting the EMS subscription an error appears in the ocumserver.log

<date> ERROR [oncommand] [collection- completion-sync-4] [c.n.d.o.o.service.OntapEmsService] Failed to create EMS destination : Invalid destination address :  <hostname> or destination address : <hostname> not reachable from cluster : <cluster>. Please verify your network and DNS configuration.   The cluster must be able to both reach the destination address and resolve the destination address FQDN successfully.

 

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