ActiveIQ UM EMS subscription fails due Host resolution on UM
Applies to
- ActiveIQ Unified Manager (UM) 9.8
- Redhat Linux
- ONTAP cluster
Issue
- The applicable to cluster status of the EMS subscription is
No
- When setting the EMS subscription an error appears in the
ocumserver.log
<date> ERROR [oncommand] [collection- completion-sync-4] [c.n.d.o.o.service.OntapEmsService] Failed to create EMS destination : Invalid destination address : <hostname> or destination address : <hostname> not reachable from cluster : <cluster>. Please verify your network and DNS configuration. The cluster must be able to both reach the destination address and resolve the destination address FQDN successfully.