Skip to main content
NetApp Knowledge Base

ActiveIQ UM EMS subscription fails due Host resolution on UM

  1. Last updated
  2. Save as PDF
Views:
395
Visibility:
Public
Votes:
1
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • ActiveIQ Unified Manager (UM) 9.8
  • Redhat Linux
  • ONTAP cluster 

Issue

  • The applicable to cluster status of the EMS subscription is No 
  • When setting the EMS subscription an error appears in the ocumserver.log

<date> ERROR [oncommand] [collection- completion-sync-4] [c.n.d.o.o.service.OntapEmsService] Failed to create EMS destination : Invalid destination address :  <hostname> or destination address : <hostname> not reachable from cluster : <cluster>. Please verify your network and DNS configuration.   The cluster must be able to both reach the destination address and resolve the destination address FQDN successfully.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.