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Active IQ Unified Manager fails for LDAP user login even though LDAP test succeeds

Last Updated:

Applies to

Active IQ Unified Manager 9.7 and 9.7P1 (UM)


  • Attempting to login to UM as a specific user fails even when the correct password is entered
  • If the user is an LDAP user, using the test on the LDAP setup page works for the same username and password
  • If a Remote Group for LDAP is added into Unified manager, authentication through the webUI will fail.  


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