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Upgrade of AIQUM on Windows Platform Fails after entering mysql password

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Applies to

  • ActiveIQ Unified Manager (AIQUM) 9.6+
  • Microsoft Windows

Issue

  • Upgrade of AIQUM on Windows cannot proceed with error thrown after entering MySQL root password:
    Unable to read from the configuration file. Setup will exit now. Refer to log for more information"
  • You can open MySQL via the command line on CMD with the root user and same password
  • The password contains special characters such as & / \

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