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Active IQ Unified Manager 9.14+ does not retrieve any performance data any cluster

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Applies to

  • Active IQ Unified Manager 9.14+
  • Red Hat Linux (RHEL)

Issue

  • Active IQ Unified Manager 9.14+ does not retrieve any performance data any cluster
  • au.log has several occurrence of :

ERROR [cluster-file-download-1] c.n.u.KeyStoreUtils (KeyStoreUtils.java:169) - Error loading server keystore {} java.security.UnrecoverableKeyException: Password verification failed
    at sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:793) ~[?:?]
    ... 14 more
Wrapped by: java.io.IOException: Keystore was tampered with, or password was incorrect
    at sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:795) ~[?:?]
    at sun.security.util.KeyStoreDelegator.engineLoad(KeyStoreDelegator.java:222) ~[?:?]
    at java.security.KeyStore.load(KeyStore.java:1479) ~[?:?]
    at com.netapp.util.KeyStoreUtils.getCertKeyPairFromServerKeystore(KeyStoreUtils.java:167) ~[server-au.jar:9.14.0-2024.04.J495]
    at com.netapp.util.RestUtil.getSSLFactory(RestUtil.java:170) ~[server-au.jar:9.14.0-2024.04.J495]
    at com.netapp.util.RestUtil$ConnectionHelperRequest.<init>(RestUtil.java:526) ~[server-au.jar:9.14.0-2024.04.J495]
    at com.onaro.sanscreen.acquisition.datasource.netapp_ocie.archiver.common.ArchiveFileDownloader$DownloadTask.downloadFile(ArchiveFileDownloader.java:340) ~[au-datasource-netappstorageperformance.jar:9.14.0-2024.04.J495]
    at com.onaro.sanscreen.acquisition.datasource.netapp_ocie.archiver.common.ArchiveFileDownloader$DownloadTask.call(ArchiveFileDownloader.java:241) ~[au-datasource-netappstorageperformance.jar:9.14.0-2024.04.J495]
    at com.onaro.sanscreen.acquisition.datasource.netapp_ocie.archiver.common.ArchiveFileDownloader$DownloadTask.call(ArchiveFileDownloader.java:215) ~[au-datasource-netappstorageperformance.jar:9.14.0-2024.04.J495]
    at com.onaro.commons.metrics.executor.ThreadPoolMonitorExecutor.lambda$submit$2(ThreadPoolMonitorExecutor.java:192) ~[commons-commons.jar:9.14.0-2024.04.J495]
    at java.util.concurrent.FutureTask.run(FutureTask.java:264) ~[?:?]
    at com.onaro.commons.metrics.executor.ThreadPoolMonitorExecutor.lambda$execute$0(ThreadPoolMonitorExecutor.java:164) ~[commons-commons.jar:9.14.0-2024.04.J495]
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) ~[?:?]
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) ~[?:?]
    at java.lang.Thread.run(Thread.java:829) ~[?:?]

 ERROR [cluster-file-download-1] c.n.u.RestUtil (RestUtil.java:175) - Error while getting socket factory java.security.UnrecoverableKeyException: Password verification failed
    at sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:793) ~[?:?]
    ... 14 more
Wrapped by: java.io.IOException: Keystore was tampered with, or password was incorrect
    at sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:795) ~[?:?]
    at sun.security.util.KeyStoreDelegator.engineLoad(KeyStoreDelegator.java:222) ~[?:?]
    at java.security.KeyStore.load(KeyStore.java:1479) ~[?:?]
    at com.netapp.util.KeyStoreUtils.getCertKeyPairFromServerKeystore(KeyStoreUtils.java:167) ~[server-au.jar:9.14.0-2024.04.J495]
    at com.netapp.util.RestUtil.getSSLFactory(RestUtil.java:170) ~[server-au.jar:9.14.0-2024.04.J495]
    at com.netapp.util.RestUtil$ConnectionHelperRequest.<init>(RestUtil.java:526) ~[server-au.jar:9.14.0-2024.04.J495]
    at com.onaro.sanscreen.acquisition.datasource.netapp_ocie.archiver.common.ArchiveFileDownloader$DownloadTask.downloadFile(ArchiveFileDownloader.java:340) ~[au-datasource-netappstorageperformance.jar:9.14.0-2024.04.J495]
    at com.onaro.sanscreen.acquisition.datasource.netapp_ocie.archiver.common.ArchiveFileDownloader$DownloadTask.call(ArchiveFileDownloader.java:241) ~[au-datasource-netappstorageperformance.jar:9.14.0-2024.04.J495]
    at com.onaro.sanscreen.acquisition.datasource.netapp_ocie.archiver.common.ArchiveFileDownloader$DownloadTask.call(ArchiveFileDownloader.java:215) ~[au-datasource-netappstorageperformance.jar:9.14.0-2024.04.J495]
    at com.onaro.commons.metrics.executor.ThreadPoolMonitorExecutor.lambda$submit$2(ThreadPoolMonitorExecutor.java:192) ~[commons-commons.jar:9.14.0-2024.04.J495]
    at java.util.concurrent.FutureTask.run(FutureTask.java:264) ~[?:?]
    at com.onaro.commons.metrics.executor.ThreadPoolMonitorExecutor.lambda$execute$0(ThreadPoolMonitorExecutor.java:164) ~[commons-commons.jar:9.14.0-2024.04.J495]
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) ~[?:?]
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) ~[?:?]
    at java.lang.Thread.run(Thread.java:829) ~[?:?]

 WARN  [cluster-file-download-1] c.o.s.a.d.n.a.c.ArchiveFileDownloader (ArchiveFileDownloader.java:344) - Configuration error encountered while opening http connection. Retry with certificate download

  • The Journalctl of Linux has several occurrences of a 3rd party tooling Interfering on file permissions

2025-02-12T01:11:17+0000 a329-0746-3077.<3rd party Tool> platform-python[4161229]: ansible-ansible.builtin.file Invoked with path=/var/log/ocum/jep.log mode=g-wx,o-rwx recurse=False force=False follow=True modification_time_format=%Y%m%d%H%M.%S access_time_format=%Y%m%d%H%M.%S unsafe_writes=False state=None _original_basename=None _diff_peek=None src=None modification_time=None access_time=None owner=None group=None seuser=None serole=None selevel=None setype=None attributes=None

  • When checking the keystore token access by 

#sujboss

#whoami
    jboss

#/opt/netapp/essentials/bin/elytronstore.sh /opt/netapp/essentials/jboss/standalone/data/jbossCredStore.cs jboss $(cat /opt/netapp/essentials/conf/server.properties|grep "keystore.token"|cut -c 16-)

# keytool -list -v -keystore /opt/netapp/essentials/jboss/server/onaro/cert/server.keystore -storepass $(/opt/netapp/essentials/bin/elytronstore.sh /opt/netapp/essentials/jboss/server/onaro/cert/server.keystore jboss $(cat /opt/netapp/essentials/conf/server.properties|grep "keystore.token"|cut -c 16-))

#su root

# whoami
    root

# /opt/netapp/essentials/bin/elytronstore.sh /opt/netapp/essentials/jboss/standalone/data/jbossCredStore.cs jboss $(cat /opt/netapp/essentials/conf/server.properties|grep "keystore.token"|cut -c 16-)

# keytool -list -v -keystore /opt/netapp/essentials/jboss/server/onaro/cert/server.keystore -storepass $(/opt/netapp/essentials/bin/elytronstore.sh /opt/netapp/essentials/jboss/server/onaro/cert/server.keystore jboss $(cat /opt/netapp/essentials/conf/server.properties|grep "keystore.token"|cut -c 16-))

  • By running the commands as JBOSS we can see permissions errors on the file of /var/log/ocum/jep.log.

 

 

 

 

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