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Installation of Active IQ Unified Manager on Windows fails

Last Updated:

Applies to

  • Active IQ Unified Manager 9.6+ (Windows)
  • OnCommand Unified Manager 9.x (Windows)
  • OnCommand Unified Manager 7.x (Windows)


Installation of Active IQ Unified Manager on Windows fails with errors similar to:

Database creation command failed for UM. Installer will exit now. Refer logs for more details
Installation detected that some/all third party packages are not installed or doesn't meet required versions. Please refer  to the log for more details.
Setup Failed to Install JDK. Aborting Installation
The wizard was interrupted before ActiveIQ Unified Manager could be completely installed.


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