FAQ: Installing and Updating Third-Party Components in Active IQ Unified Manager
Applies to
- Active IQ Unified Manager (AIQUM)
- OnCommand Unified Manager (OCUM)
Frequently Asked Questions
General
- Where can I find information about the third-party software used in AIQUM?
-
Related Article: Where can I find information about the third-party software used in AIQUM?
- Can third-party software be installed on the AIQUM OVA?
-
Related Article: Can third-party software be installed on the AIQUM OVA?
MySQL — Windows
- Can the MySQL component be installed with AIQUM for Windows be upgraded independently?
-
Related Article: Can the MySQL component be installed with AIQUM for Windows be upgraded independently?
- How do I update the MySQL version used by AIQUM on Windows?
-
Related Article: How to update the MySQL version used by AIQUM on Windows
MySQL — Linux
- How do I update the MySQL version used by AIQUM on Linux?
-
Related Article: How to update the MySQL version used by AIQUM on Linux
- How do I prevent an incompatible or untested version of MySQL (or another package) from being selected during AIQUM installation on Linux?
-
Related Article: How to exclude MySQL or other packages in Linux during the AIQUM installation
- Where do I find instructions for upgrading all required third-party components on a Linux AIQUM system?
-
Related Article: How to upgrade Active IQ Unified Manager required third-party components for Linux Systems
MySQL — OVA (Virtual Appliance)
- Can MySQL be upgraded independently on the AIQUM OVA?
-
Related Article: Can the MySQL instance on a Unified Manager Virtual Appliance be upgraded?
Open VM Tools — OVA
- How do I upgrade Open VM Tools on my AIQUM OVA (version 9.8 and later)?
-
Related Article: How do I upgrade Open VM Tools on my AIQUM OVA?
- How do I upgrade Open VM Tools on my AIQUM OVA (version 9.8-9.11)?
-
Related Article: How do I upgrade Open VM Tools on my AIQUM OVA?
Windows Installation Failures — Third-Party Packages Not Detected
- AIQUM installation on Windows fails with: “Installation detected that some/all third party packages are not installed or doesn’t meet required versions.”
-
Related Article: Installation on Windows fails with: “Installation detected that some/all third party packages are not installed or doesn’t meet required versions.”
- AIQUM installation on Windows fails because the installer does not detect the MySQL package
-
Related Article: Installation on Windows fails because the installer does not detect the MySQL package.
- AIQUM installation on Windows fails because the installer does not detect the Java package
-
Related Article: AIQUM installation on Windows fails because the installer does not detect the Java package
- AIQUM installation on Windows fails because the installer does not detect the 7-Zip package
-
Related Article: AIQUM installation on Windows fails because the installer does not detect the 7-Zip package
Linux Installation Failures
- AIQUM installation on RHEL or CentOS fails with “Failed to start Active IQ Management Server services.”
-
Related Article: AIQUM installation on RHEL or CentOS fails with “Failed to start Active IQ Management Server services.” What should I do?
- AIQUM on RHEL fails to install with an error indicating a previously installed package is in a corrupt state
-
Related Article: AIQUM on RHEL fails to install with an error indicating a previously installed package is in a corrupt state. How do I recover?
Dark-Site (Air-Gapped) Installations
- Does AIQUM require an active internet connection?
-
Related Article: Does AIQUM require an active internet connection?
- How do I install or upgrade AIQUM on a RHEL server that has no internet access (dark site)?
-
Related Article: How to install or upgrade AIQUM in RHEL Dark Site Servers
- How should third-party software be upgraded on a RHEL AIQUM system that is not connected to an external network?
-
Related Article: When upgrading the RHEL version of AIQUM that is not connected to an external network, how should third-party software be upgraded?
Additional Information
additionalInformation_text
