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AIQUM fails to add or rediscover a cluster with the error host verification failed

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Applies to

  • Active IQ Unified Manager (AIQUM) 9.14 and later, with the cloud agent enabled
  • Linux / OVA deployments of AIQUM

Issue

  • Adding or rediscovering an ONTAP cluster in AIQUM fails.
  • server_acq.log shows:
Caused by: java.lang.RuntimeException: java.lang.RuntimeException: Failed to establish connection for cloud agent instance "UnifiedManager_<UUID>". Reason: Certificate error: host verification failed.
      at deployment.mega-app.ear.acqServer.jar//com.netapp.acquisition.CloudAgentConnectionUtil.createConnection(CloudAgentConnectionUtil.java:255)
      at deployment.mega-app.ear.acqServer.jar//com.netapp.acquisition.CloudAgentConnectionUtil.initiateConnection(CloudAgentConnectionUtil.java:162)
      at deployment.mega-app.ear.server-core.jar//com.netapp.sanscreen.acquisition.sessions.rest.service.impl.AcquisitionFacadeSessionServiceImpl.createCloudAgentConnection(AcquisitionFacadeSessionServiceImpl.java:970)
      ...
  Caused by: java.lang.RuntimeException: Failed to establish connection for cloud agent instance "UnifiedManager_<UUID>". Reason: Certificate error: host verification failed.
      at deployment.mega-app.ear.acqServer.jar//com.netapp.acquisition.CloudAgentConnectionUtil.createConnection(CloudAgentConnectionUtil.java:224)

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