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Mail delivery fails in AIQUM when StartTLS is enabled

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Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

Active IQ Unified Manager (AIQUM)

Issue

  • Mail is not delivered
  • Mailserver certificate is signed by local CA
  • StartTLS is enabled in SMTP settings
  • ocumserver.log:

2024-08-01 03:07:22,361 WARN  [umadmin] [default task-363] [service.event.AlertDataAccessService|testAlerts] [c.n.dfm.impl.alert.EmailAlertAction] Exception while sending mail.
org.springframework.mail.MailSendException: Mail server connection failed; nested exception is javax.mail.MessagingException: Could not convert socket to TLS;
  nested exception is:
    javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to
requested target. Failed messages: javax.mail.MessagingException: Could not convert socket to TLS;
  nested exception is:
    javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

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