Skip to main content
NetApp Knowledge Base

Mail delivery fails in AIQUM when StartTLS is enabled

  1. Last updated
    Aug 21, 2024
  2. Save as PDF
Views:
134
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
OM
Last Updated:
8/21/2024, 8:37:41 AM

Applies to

Active IQ Unified Manager (AIQUM)

Issue

  • Mail is not delivered
  • Mailserver certificate is signed by local CA
  • StartTLS is enabled in SMTP settings
  • ocumserver.log:

2024-08-01 03:07:22,361 WARN  [umadmin] [default task-363] [service.event.AlertDataAccessService|testAlerts] [c.n.dfm.impl.alert.EmailAlertAction] Exception while sending mail.
org.springframework.mail.MailSendException: Mail server connection failed; nested exception is javax.mail.MessagingException: Could not convert socket to TLS;
  nested exception is:
    javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to
requested target. Failed messages: javax.mail.MessagingException: Could not convert socket to TLS;
  nested exception is:
    javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.