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AIQUM File Restore Job Fails stating NDMP service on the cluster is not enabled

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Category:
active-iq-unified-manager
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om
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Applies to

  • ActiveIQ Unified Manager (AIQUM) 9.6+
  • ONTAP 9

Issue

  • File restore job via AIQUM fails with error:
    The NDMP service on the cluster node X is not enabled, Please enable it and try the restore operation again
  • vserver services ndmp show -vserver <vserver_name> in ONTAP CLI shows that the NDMP service is enabled

  Vserver: <vserver_name>
                        NDMP Version: 4
                        Ignore Ctime: false
                   Enable Offset Map: true
                  Enable TCP Nodelay: false
                     TCP Window Size: 32768
                     Data Port Range: 10001-10100
                   Enable Backup Log: true
          Enable per Qtree Exclusion: false
                 Authentication Type: challenge
              Enable NDMP on Vserver: true
            Preferred Interface Role: intercluster, cluster-mgmt, node-mgmt
Is Secure Control Connection Enabled: false

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