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AIQUM cluster monitoring state shows failed

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active-iq-unified-manager
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om
Last Updated:

Applies to

  • Active IQ Unified Manager (AIQUM) 9.13+
  • Windows Server

Issue

  • AIQUM cluster monitoring state shows "failed"
  • Error seen in ocumserver.log
    • 2024-08-01 12:53:43,987 ERROR [oncommand] [reconciliation-6] [10.10.130.56(incremental@13:48:47.640)] [c.n.dfm.collector.OcieJmsListener] Inventory change listener error org.springframework.orm.hibernate5.HibernateOptimisticLockingFailureException: Batch update returned unexpected row count from update [0]; actual row count: 0; expected: 1; statement executed: update SnapMirrorRelationship set lastSuccessfulTransferDuration=?, lastSuccessfulTransferEndTimestamp=?, lastSuccessfulTransferSize=? where id=? and lastSuccessfulTransferDuration=? and lastSuccessfulTransferEndTimestamp=? and lastSuccessfulTransferSize=?; nested exception is org.hibernate.StaleStateException: Batch update returned unexpected row count from update [0]; actual row count: 0; expected: 1; statement executed: update SnapMirrorRelationship set lastSuccessfulTransferDuration=?, lastSuccessfulTransferEndTimestamp=?, lastSuccessfulTransferSize=? where id=? and lastSuccessfulTransferDuration=? and lastSuccessfulTransferEndTimestamp=? and lastSuccessfulTransferSize=?
      at deployment.dfm-app.war//org.springframework.orm.hibernate5.SessionFactoryUtils.convertHibernateAccessException(SessionFactoryUtils.java:254)
      ....
      Caused by: org.hibernate.StaleStateException: Batch update returned unexpected row count from update [0]; actual row count: 0; expected: 1; statement executed: update SnapMirrorRelationship set lastSuccessfulTransferDuration=?, lastSuccessfulTransferEndTimestamp=?, lastSuccessfulTransferSize=? where id=? and lastSuccessfulTransferDuration=? and lastSuccessfulTransferEndTimestamp=? and lastSuccessfulTransferSize=?
      at deployment.dfm-app.war//org.hibernate.jdbc.Expectations$BasicExpectation.checkBatched(Expectations.java:67)
  • Error above shows SnapMirrorRelationship table is the one that is having unexpected result but it doesn't show where, so we have to enable general log in mysql to see where.
  • General query log shows:
    • 2024-09-03T17:08:06.338903Z    14663 Query    update SnapMirrorRelationship set lastSuccessfulTransferDuration=33, lastSuccessfulTransferEndTimestamp='2024-09-03 09:30:33', lastSuccessfulTransferSize=3912360 where id=40285 and lastSuccessfulTransferDuration=8 and lastSuccessfulTransferEndTimestamp='2024-06-19 09:30:08' and lastSuccessfulTransferSize=343705

 

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