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Getting error "The term 'um' is not recognized" when selecting various options in the Unified Manager for Windows maintenance console

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Category:
active-iq-unified-manager
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om
Last Updated:

Applies to

Active IQ Unified Manager (AIQUM) 9.x (Windows)

Issue

When selecting various options (such as generating a support bundle) from the PowerShell maintenance console in Unified Manager for Windows, the operation fails with odd behavior and an error:

  • A separate cmd.exe window is spawned
  • An error can be seen in the powershell window:
    um : The term 'um' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the
    spelling of the name, or if a path was included, verify that the path is correct and try again.
    At E:\Program Files\NetApp\ocum\maintenance_console\menu.ps1:590 char:19
    +         $login_msg = um cli login -u $OCUM_CLI_USERNAME -p $OCUM_CLI_ ...
    +                      ~~
        + CategoryInfo          : ObjectNotFound: (um:String) [], CommandNotFoundException
        + FullyQualifiedErrorId : CommandNotFoundException

 

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