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AIQUM fails with Unable to get CN from the server certificate

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614
Visibility:
Public
Votes:
2
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:
7/29/2024, 8:14:05 PM

Applies to

  • Active IQ Unified Manager (UM) 9.6+
  • Linux or OVA

Issue

On a customised Linux template, both the installation (and the upgrade from a previous version) of UM 9.13 or UM 9.14 fails.

  •  dfm-app.war deployment fails

"{\"WFLYCTL0080: Failed services\" => {\"jboss.deployment.unit.\\\"dfm-app.war\\\".undertow-deployment\" => \"java.lang.RuntimeException: java.lang.IllegalArgumentException: Unable to get CN from the server certificate.
Caused by: java.lang.RuntimeException: java.lang.IllegalArgumentException: Unable to get CN from the server certificate.
Caused by: java.lang.IllegalArgumentException: Unable to get CN from the server certificate.\"}}"

  • Checking deployments folder we can see a group other than jboss:

root@UnifiedManager:/opt/netapp/essentials/jboss/standalone/deployments# ls -larth
total 438M
-rw-r--r-- 1 jboss XXXXX   12 Sep  4 14:15 mega-app.ear.deployed
-r--r--r-- 1 root  root   48M Sep  4 14:15 mega-app.ear
-rw-r--r-- 1 jboss XXXXX   17 Sep  4 14:15 server-broker.jar.deployed
-r--r--r-- 1 root  root   12M Sep  4 14:15 server-broker.jar
-rw-r--r-- 1 jboss XXXXX   11 Oct 13 11:43 dfm-app.war.failed
-r--r--r-- 1 root  root  366M Oct 13 11:43 dfm-app.war
-rw-r--r-- 1 jboss XXXXX   21 Oct 13 11:43 dfm-script-plugin.war.deployed
-r--r--r-- 1 root  root   14M Oct 13 11:43 dfm-script-plugin.war
-rw-r--r-- 1 jboss jboss 8.7K Nov 10 11:51 README.txt
drwxr-xr-x 4 jboss jboss 4.0K Nov 10 11:51 mega-schema.war
drwxr-xr-x 7 jboss jboss 4.0K Nov 10 13:53 ..
-rw-r--r-- 1 jboss XXXXX   15 Nov 10 13:54 datasources.war.deployed
drwxr-xr-x 3 jboss jboss 4.0K Nov 10 13:54 datasources.war
-rw-r--r-- 1 jboss XXXXX   15 Nov 10 13:54 mega-schema.war.deployed
drwxr-xr-x. 4 jboss jboss 4.0K Dec 22 13:39 .

  • Checking folder permissions:

# ls -ld /var/log/oc*
drwxrwxr-t+ 65 jboss jboss 20480 Jan 15 08:51/var/log/ocie
drwxrwsr-t+  38 jboss jboss  4096 Jan 15 08:47 /var/log/ocum

  • Default permissions

# ls -ld /var/log/oc*
drwxr-xr-x 65 jboss jboss 20480 Jan 15 08:51/var/log/ocie
drwxrwsr-x  38 jboss jboss  4096 Jan 15 08:47 /var/log/ocum

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