Skip to main content
NetApp Knowledge Base

AIQUM Web UI reports ERR_CONNECTION_REFUSED after service restart

  1. Last updated
    Feb 26, 2025
  2. Save as PDF
Views:
218
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:
2/26/2025, 4:56:46 PM

Applies to

  • Active IQ Unified Manager ( AIQUM ) 9.12+
  • Windows Server 2019

Issue

  • When attempting to connect AIQUM Web UI reports ERR_CONNECTION_REFUSED error after service restart
  • Server.log reports below error:
ERROR [org.jboss.msc.service.fail] (MSC service thread 1-1) MSC000001: Failed to start service org.wildfly.security.key-store.ServerTrustStore: org.jboss.msc.service.StartException in service org.wildfly.security.key-store.ServerTrustStore: WFLYELY00004: Unable to start the service.
     at org.wildfly.extension.elytron@18.1.2.Final//org.wildfly.extension.elytron.KeyStoreService.start(KeyStoreService.java:200)
     at org.jboss.msc@1.4.13.Final//org.jboss.msc.service.ServiceControllerImpl$StartTask.startService(ServiceControllerImpl.java:1739) [jboss-msc-1.4.13.Final.jar:1.4.13.Final]
     at org.jboss.msc@1.4.13.Final//org.jboss.msc.service.ServiceControllerImpl$StartTask.execute(ServiceControllerImpl.java:1701) [jboss-msc-1.4.13.Final.jar:1.4.13.Final]
     at org.jboss.msc@1.4.13.Final//org.jboss.msc.service.ServiceControllerImpl$ControllerTask.run(ServiceControllerImpl.java:1559) [jboss-msc-1.4.13.Final.jar:1.4.13.Final]
     at org.jboss.threads@2.4.0.Final//org.jboss.threads.ContextClassLoaderSavingRunnable.run(ContextClassLoaderSavingRunnable.java:35) [jboss-threads-2.4.0.Final.jar:2.4.0.Final]
     at org.jboss.threads@2.4.0.Final//org.jboss.threads.EnhancedQueueExecutor.safeRun(EnhancedQueueExecutor.java:1990) [jboss-threads-2.4.0.Final.jar:2.4.0.Final]
     at org.jboss.threads@2.4.0.Final//org.jboss.threads.EnhancedQueueExecutor$ThreadBody.doRunTask(EnhancedQueueExecutor.java:1486) [jboss-threads-2.4.0.Final.jar:2.4.0.Final]
     at org.jboss.threads@2.4.0.Final//org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1363) [jboss-threads-2.4.0.Final.jar:2.4.0.Final]
     at java.base/java.lang.Thread.run(Thread.java:829) [java.base:]
Caused by: java.io.FileNotFoundException: C:\Program Files\NetApp\essentials\jboss\server\onaro\cert\server.truststore (Access is denied)
     at java.base/java.io.FileInputStream.open0(Native Method) [java.base:]
     at java.base/java.io.FileInputStream.open(FileInputStream.java:219) [java.base:]
     at java.base/java.io.FileInputStream.<init>(FileInputStream.java:157) [java.base:]
     at org.wildfly.extension.elytron@18.1.2.Final//org.wildfly.extension.elytron.KeyStoreService.start(KeyStoreService.java:153)
     ... 8 more
 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.