Skip to main content
NetApp Knowledge Base

AIQUM service does not start due to permission denied on ocum-script.log

Views:
403
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • ActiveIQ Unified Manager (AIQUM) 9.6+
  • RHEL/OVA

Issue

  • Failed to start AIQUM services after upgrade/fresh installation
  • server.log: 
ERROR [org.jboss.as.controller.management-operation] (Controller Boot Thread) WFLYCTL0013: Operation ("add") failed - address: ([("subsystem" => "logging")]): java.lang.IllegalArgumentException: Failed to instantiate class "org.jboss.logmanager.handlers.SizeRotatingFileHandler" for handler "OCUM-SCRIPT-FILE"
at org.jboss.logmanager.config.AbstractPropertyConfiguration$ConstructAction.lambda$validate$2(AbstractPropertyConfiguration.java:122)
at org.jboss.logmanager.config.WrappedAction.execute(WrappedAction.java:42)
 
....
....
 
Caused by: java.io.FileNotFoundException: /var/log/ocum/ocum-script.log (Permission denied)
 
....
 
 
ERROR [org.jboss.as.controller.client] (ServerService Thread Pool -- 31) WFLYCTL0190: Step handler org.jboss.as.controller.AbstractAddStepHandler$1@4f0e0d48 for operation add at address [
    ("subsystem" => "datasources"),
    ("data-source" => "vmware_pool_performance")
] failed -- org.jboss.as.controller.ExpressionResolver$ExpressionResolutionServerException: WFLYELY01208: Unable to resolve CredentialStore jbossCredentialStore -- WFLYCTL0364: Capability 'org.wildfly.security.credential-store-api.jbossCredentialStore' is unknown.
2024-06-12 11:04:11,366 ERROR [org.jboss.as.controller.management-operation] (ServerService Thread Pool -- 31) WFLYCTL0190: Step handler org.jboss.as.controller.AbstractAddStepHandler$1@596a9dec for operation add at address [
    ("subsystem" => "datasources"),
    ("data-source" => "vmware_pool_model")
] failed -- org.jboss.as.controller.ExpressionResolver$ExpressionResolutionServerException: WFLYELY01208: Unable to resolve CredentialStore jbossCredentialStore -- WFLYCTL0364: Capability 'org.wildfly.security.credential-store-api.jbossCredentialStore' is unknown.
.....

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.