Skip to main content
NetApp Knowledge Base

AIQUM upgrade in windows fail with wizard was interrupted error

  1. Last updated
    Mar 19, 2025
  2. Save as PDF
Views:
88
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:
3/19/2025, 1:30:28 PM

Applies to

  • ActiveIQ Unified Manager (AIQUM) 9.13+
  • Upgrade
  • Windows OS

Issue

  • AIQUm upgrade from 9.13 to 9.16 fails
  • Error on installer: The wizard was interrupted before ActiveIQ Unified Manager could be completely installed.
  • Antivirus is disabled
  • Windows event viewer triggered error as: Failed to end a windows installer transaction. Error 5 occurred while ending the transaction. Event ID 1043

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.