Skip to main content
NetApp Knowledge Base

ActiveIQ UM EMS subscription fails due to ONTAP DNS  issues

  1. Last updated
    Jan 30, 2023
  2. Save as PDF
Views:
598
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:
1/30/2023, 2:28:52 AM

Applies to

  • ONTAP 9
  • ActiveIQ Unified Manager 9.x
  • ONTAP EMS

Issue

The applicable to cluster status of the EMS subscription is No
 
When setting the EMS subscription an error appears in the ActiveIQ UM  zapi-outbound.logs

2022-02-07 07:17:52,270 DEBUG [default task-20824] [service.ems.SubscribeEmsDataAccessService|validateAndSave] Received ZAPI response for ems-destination-create from CLUSTER_IP:
<?xml version='1.0' encoding='UTF-8' ?>
<!DOCTYPE netapp SYSTEM 'file:/etc/netapp_gx.dtd'>
<netapp version='1.191' xmlns='http://www.netapp.com/filer/admin'>
<results reason="Unknown host UM_HOSTNAME" status="failed" errno="13001"/></netapp>
 

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.