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Services do not start after upgrade from AIQUM 9.12 to 9.13 OVA

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active-iq-unified-manager
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om
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Applies to

  • ActiveIQ Unified Manager 9.12 OVA
  • Upgrade to ActiveIQ Unified Manager 9.13 OVA (AIQUM)

Issue

  • The upgrade procedure completes successfully
  • Upon starting the services, the process times out after an hour and the services are not started
  • A lot of errors seen in /var/log/ocie/server.log:
2023-09-02 06:00:00,011 ERROR [org.hibernate.engine.jdbc.spi.SqlExceptionHelper] (task-scheduler-8) (conn=377822) Tablespace is missing for table `ocum`.`backupfileinfo`.

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