Unified Manager database backup fails with error: Copying a file or directory is failed due to a file system error

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Visibility:: Public

Votes:: 1

Category:: oncommand-unified-manager

Specialty:: om

Last Updated:

Applies to

Oncommand Unified Manager 6.x
OnCommand Unified Manager 7.x
Active IQ Unified Manager 9x

Issue

Alert in Unified Manager
Daily database backup '[version]_backup_unix_02-07-2021-18-30.7z' creation failed.
Reason: Copying a file or directory is failed due to a file system error.

Log error examples

Example 1 UM 7.2

com.netapp.dfm.impl.backup.BackupCreationException: Copying a file or directory is failed due to a file system error. Caused by: java.nio.file.AccessDeniedException: /opt/netapp/essentials/rp/security/proxy.server.p12

Example 2 AIQ Unified Manager 9x

2021-08-03 09:55:31,163 ERROR [oncommand] [ServerService Thread
Pool -- 89] [c.n.ipc.common.util.PropertiesUtil] Error loading properties file  -
         File name =
applicationConfig.properties
         File Location =
/opt/netapp/ocum/etc/applicationConfig.properties
java.io.FileNotFoundException: /opt/netapp/ocum/etc/applicationConfig.properties
(Permission denied)