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AIQUM server becomes unresponsive during Qualys web scanner

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active-iq-unified-manager
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Applies to

  • ActiveIQ Unified Manager (AIQUM) 9.6+ all platforms
  • External web Scanner

Issue

  • AIQUM becomes unresponsive with High CPU utilization during a specific time when Qualys scans AIQUM server.
    Note: This is not limited to Qualys. Anything that scans AIQUM externally can cause this issue. Other known products causing this issue are:
    • CrowdStrike
    • Managesoft
    • Tanium
  • Active IQ Unified Manager schedule reports not showing the current data
  • Resource added following recommendation but didn't help
  • audit.log or access_log.log

[qualysIP] [aiqumIP] [-] [-] [05/Dec/2023:18:01:54 -0700] [GET / HTTP/1.1] [302] [-] [QualysGuard] [-] [-] [0] [1]
[qualysIP] [aiqumIP] [-] [-] [05/Dec/2023:18:03:26 -0700] [GET http://Qualys.null/ HTTP/1.0] [302] [-] [-] [-] [-] [0] [1]
[qualysIP] [aiqumIP] [-] [-] [05/Dec/2023:18:03:28 -0700] [GET /api/?type=keygen&user=qualys2017_7a11b80a&password=qualys_335e HTTP/1.1] [401] [-] [-] [*/*] [text/html;charset=utf-8] [188] [2] 

  • server.log:
ERROR [io.undertow.request] (default task-2165) UT005023: Exception handling request to /: org.springframework.security.web.firewall.RequestRejectedException: The request was rejected because the HTTP method "QUALYS" was not included within the list of allowed HTTP methods [HEAD, DELETE, POST, GET, OPTIONS, PATCH, PUT]
 
2023-08-10 22:50:44,708 ERROR [io.undertow.request] (default task-3108) UT005023: Exception handling request to /: org.springframework.security.web.firewall.RequestRejectedException: The request was rejected because the HTTP method "BADMTHD" was not included within the list of allowed HTTP methods [HEAD, DELETE, POST, GET, OPTIONS, PATCH, PUT]
 
2023-09-05 00:20:39,465 ERROR [io.undertow.request] (default task-171) UT005023: Exception handling request to /: org.springframework.security.web.firewall.RequestRejectedException: The request was rejected because the HTTP method "PROPFIND" was not included within the list of allowed HTTP methods [HEAD, DELETE, POST, GET, OPTIONS, PATCH, PUT]
2023-10-05 08:13:26,683 ERROR [io.undertow.request] (default task-4431) UT005023: Exception handling request to /: org.springframework.security.web.firewall.RequestRejectedException: The request was rejected because the HTTP method "TRACK" was not included within the list of allowed HTTP methods [HEAD, DELETE, POST, GET, OPTIONS, PATCH, PUT] at deployment.dfm-app.war//org.springframework.security.web.firewall.StrictHttpFirewall.rejectForbiddenHttpMethod(StrictHttpFirewall.java:527) [spring-security-web-5.8.1.jar:5.8.1] at deployment.dfm-app.war//org.springframework.security.web.firewall.StrictHttpFirewall.getFirewalledRequest(StrictHttpFirewall.java:504) [spring-security-web-5.8.1.jar:5.8.1]
 

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