Active IQ Unified Manager reports that a volume is not subscribed to storage service
Applies to
- Active IQ Unified Manager(UM) 9.6+
- Commvault version Independent
- Netapp Plug-in for Symantic Netbackup version Independent
Issue
- UM marks volumes as DEAD after a single polling issue (in case of a node panic in a cluster), thereby breaking storage service configuration for all associated volumes
- Storage service configuration for all associated volumes also breaks when a cluster is removed and readded on the AIQUM
- UM reports "
is not subscribed to storage service
" during a failed backup job. - Example error from SnapProtect.
Error returned:[24012][Object '('<<VOLUME_NAME>>'(<<UNIQUE_ID>>))' is not subscribed to storage service '<<UNIQUE_ID>>'.]].