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AIQUM Windows upgrade fails with false disk space error

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active-iq-unified-manager
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Applies to

  • Active IQ Unified Manager 9.14 through 9.18 (AIQUM)
  • Windows Server

Issue

  • During a Windows Active IQ Unified Manager (AIQUM) upgrade, the installer exits with a Not Enough Space / Insufficient disk space error.
  • Local volumes have ample free space, so the failure is not a true capacity shortage.
  • The install log (%LOCALAPPDATA%\Temp\netapp_um_install.log) shows a blank folder path and -1 GB free space, for example:
Insufficient disk space! Setup will exit now. Make sure the folder <blank> has minimum 6 GB of free disk space. Available free disk space is:-1 GB.

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