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Unable to rediscover cluster in AIQUM due FIPS enabled

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Applies to

  • AIQUM 9.12+
  • FIPS ONTAP Enabled 

Issue

  • Cluster rediscover failed in AIQUM 
  • Ocumserver.log error:

2025-06-04 14:16:02,735 ERROR [oncommand] [job-584] [refresh(dataSource=XXXXXXXXXXX)|forceAcquisition] [com.netapp.dfm.job.JobEngine] Error executing job 03fbadd178a8dbb1:411766ff:1973ad96153:-7fea task 03fbadd178a8dbb1:411766ff:1973ad96153:-7fec: Errors reported on acquisition with start time 14:15:58.214: [[Device name XXXXXXXXXXX]: Failed to login to the cluster.]apache error ontap:[Wed Jun 04 13:39:15.850484 2025 +0000] [auth_basic:error] [pid 8699:tid 34410728192] [client xx.xx.xx.xx:40182] AH01617: user null: authentication failure for "//servlets/netapp.servlets.admin.XMLrequest_filer": Password Mismatch[Wed Jun 04 13:54:11.892372 2025 +0000] [dot:error] [pid 8699:tid 34410227456] [client xx.xx.xx.xx:60996] [vserver ID 4294967295] [service ontapi] Authentication denied for user null, application ontapi

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