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Unable to launch AIQUM in OVA

  1. Last updated
    Jul 20, 2023
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136
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
OM
Last Updated:
7/20/2023, 11:10:56 PM

Applies to

AIQUM 9.8P1
OVA

Issue

AIQUM was not reachable and unable to open the AIQUM web page.
While launching the Vsphere console, received error as below while booting UM:

- We tried to repair the Disk by following the KB:

- However it was not going into the desired root prompt.
- The Kernel was not pointing to the right path and also the Partition UUID was missing from the GRUB.
- After discovered the UUID of the partition and updated the same in the GRUB Menu and logged into the /bin/bash console

- Post this we were able to login to AIQUM Server.
- However, after a reboot the Grub values were getting lost, and ended up with the same Blank Kernel error.

 

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