Skip to main content
NetApp Knowledge Base

After upgrading Unified Manager, custom alert scripts are no longer triggered

  1. Last updated
  2. Save as PDF
Views:
247
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

Active IQ Unified Manager (UM) 9.7+ (RHEL/CentOS)

Issue

  • After upgrading to Unified Manager (RHEL/CentOS platform) from 9.6 (or older) to 9.7 (or newer), custom alert scripts are no longer triggered.
  • Error messages in ocum-script.log indicate that the script no longer exists on the filesystem:

    2021-08-07 10:06:11 [ERROR] [ScriptExecutor-1] [AlertScriptService:148] - Script File with name '/opt/netapp/ocum/scriptPlugin/' 'example_script.sh' does not exist for EventID :1001234.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.