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Installation of ActiveIQ Unified Manager on Windows fails due to user permission issues

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Applies to

  • ActiveIQ Unified Manager 9.6+ (Windows)
  • OnCommand Unified Manager 9.x (Windows)
  • OnCommand Unified Manager 7.x (Windows)

Issue

Installation of ActiveIQ Unified Manager on Windows fails with errors similar to:

GUI install message:

Database creation command failed for UM. Installer will exit now. Refer logs for more details
Installation detected that some/all third party packages are not installed or doesn't meet required versions. Please refer  to the log for more details.
 
In the \ProgramData\NetApp\OnCommandAppData\ocum\log\dbsetup.log
 
2015-12-14 16:46:17,068 INFO [main] [c.n.d.p.s.DatabaseSetupManager] Setting up ocum privileges for jboss
2015-12-14 16:46:17,068 ERROR [main] [c.n.dfm.migrations.DbMain] Unexpected error: Could not get JDBC Connection; ne
sted exception is org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (Could not co
nnect: Access denied for user 'root'@'localhost' (using password: YES))

 

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