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AIQUM alerts at random times "Cluster is not reachable" for multiple clusters

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Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • Active IQ Unified Manager (AIQUM) - All Platforms
  • Remote Authentication

Issue

  • Cluster are acquired utilizing a remote authenticated account (Active Directory/LDAP) AIQUM is alerting on cluster reachability at random times:

Alert seen :NetApp Cluster AIQUM Alert: <CLUSTER>: The cluster <CLUSTER> (<CLUSTER IP>) is not reachable. Username or password has changed. Edit the cluster and enter valid username and password.

  • Alert appears for multiple clusters at seemingly random time
  • Alert are obsoleted/resolved after a few minutes
  • At the time where the alert is triggered there is a authentication error in the clusters audit.log

0000001f.02c4431a 077974b4 Tue Nov 28 2023 20:55:22+00:00 [kern_audit:info:7782] 8503e80002f39059 ::<CLUSTER>:ontapi:: <AIQUM IP>:56495 :: <CLUSTER>:<DOMAIN>\<USERNAME>:: POST /servlets/netapp.servlets.admin.XMLrequest_filer HTTP/1.0 :: Error: 401Unauthorized

 

 

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