Skip to main content
NetApp Knowledge Base

VMware Tools upgrade or install fails after upgrading Active IQ Unified Manager

Views:
2,168
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • OnCommand Unified Manager 9.4 ( OCUM )
  • OnCommand Unified Manager 9.5 ( OCUM )
  • Active IQ Unified Manager 9.6 ( AIQUM )
  • Active IQ Unified Manager 9.7 ( AIQUM )
  • VMware Virtual Machine OVA

Issue

  • After successful upgrade of Unified Manager OVA, the follow-up update of VMware tools will be required. Following the steps described in the IST documentation
  • For example OnCommand Unified Manager 9.5 Installation Guide.
  • The update might fail with:
"Failed to upgrade VMware Tools for OnCommandUnifiedManager: The required VMware Tools ISO image does not exist or is inaccessible."

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.