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AIQUM server webUI is very slow, collection graphs are missing data, no alerts when collection stops

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Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • AIQUM 9.6+
  • Qualys scan

Issue

  • AIQUM webUI becomes slow or unavailable
  • Collection graphs are missing.
  • No alerts are sent out when collection stops.
  • Errors seen in ocumserver.log 
    • 2023-04-09 18:15:14,512 ERROR [oncommand] [reconciliation-0] [cdotsom30(baseline@18:00:00.001)|complete] [c.n.d.c.CollectionCompletionNotifier] Timeout occurred while waiting on collection completion listener ClusterSparesEventDetector..EnhancerBySpringCGLIB..8c742eee. Cancelling it so that others can continue.

2023-04-09 18:15:15,450 ERROR [oncommand] [reconciliation-0] [cdotsom30(baseline@18:00:00.001)] [c.n.dfm.collector.OcieJmsListener] Inventory change listener error

 

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