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What should be done if Oncommandsvc becomes STOP_PENDING while trying to stop it?

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Applies to

  • Active IQ Unified Manager (AIQUM) Windows
  • Trying to stop the Oncommandsvc service on AIQUM Windows host for some reason
  • Running sc query Oncommandsvc from the command prompt shows STOP_PENDING:

SERVICE_NAME: Oncommandsvc
        TYPE               : 10  WIN32_OWN_PROCESS
        STATE              : 3 STOP_PENDING
                                (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x2
        WAIT_HINT          : 0xbb8

Answer

Reboot the Windows host

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