Failed to connect to the controller timeout waiting for the system to boot error when starting ocie service in aiqum server

Applies to

Active IQ Unified Manager (AIQUM)

Issue

When starting the AIQUM "ocie" service we get the following errors

Failed to connect to the controller: Timeout waiting for the system to boot.

stat() failed on /etc/rc.d/init.d/jexec: No such file or directory

 

> journalctl -xe

Apr 17 12:52:40 aiqum-server systemd[1]: Starting LSB: Active IQ Management Server...
-- Subject: Unit ocie.service has begun start-up
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit ocie.service has begun starting up.
Apr 17 12:52:40 aiqum-server ocie[625]: MySQL service has already started
Apr 17 12:52:40 aiqum-server ocie[625]: 1+2
Apr 17 12:52:40 aiqum-server ocie[625]: 3
Apr 17 12:52:40 aiqum-server ocie[625]: select 1+2; executed successfully
Apr 17 12:52:40 aiqum-server systemd[1]: Reloading.
Apr 17 12:52:40 aiqum-server systemd-sysv-generator[852]: stat() failed on /etc/rc.d/init.d/jexec: No su
Apr 17 12:52:40 aiqum-server ocie[625]: Starting Active IQ Management Server service . This may take cou
Apr 17 12:53:03 aiqum-server ocie[625]: Failed to connect to the controller: Timeout waiting for the sys
Apr 17 12:53:03 aiqum-server systemd[1]: ocie.service: control process exited, code=exited status=1
Apr 17 12:53:03 aiqum-server systemd[1]: Failed to start LSB: Active IQ Management Server.
-- Subject: Unit ocie.service has failed
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit ocie.service has failed.