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Active IQ Unified Manager services not starting after successfully upgrading from 9.11 to 9.13

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Applies to

AIQUM 9.13 (AIQUM)

Issue

  • The AIQUM upgrade appears successful, but services are not starting.
  • At some point a backup of the deployments folder was created (could be caused by previous upgrades, or by AV software deleting or corrupting deployment files).
  • AIQUM receives a duplicate resource error and is unable to start the server and acquisition services.
  • This message will be seen in the server.log file

2023-11-08 11:09:54,682ERROR [org.jboss.as.server.deployment.scanner] (DeploymentScanner-threads - 1)WFLYDS0005: Caught exception writing deployment marker file/opt/netapp/essentials/jboss/standalone/deployments/OLD/dfm-app.war.deployed:java.io.FileNotFoundException: /opt/netapp/essentials/jboss/standalone/deployments/OLD/dfm-app.war.deployed(Permission denied)

at java.base/java.io.FileOutputStream.open0(Native Method) [java.base:]
at java.base/java.io.FileOutputStream.open(FileOutputStream.java:298)[java.base:]

…

2023-11-08 11:22:39,702ERROR [org.jboss.as.controller.management-operation] (ServerService Thread Pool-- 6) WFLYCTL0013: Operation ("add") failed - address:([("deployment" => "dfm-app.war")]) - failuredescription: "WFLYCTL0212:Duplicate resource [(\"deployment\" =>\"dfm-app.war\")]"

 

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