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AD remote authentication fails with AIQUM

  1. Last updated
    Mar 1, 2022
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Category:
active-iq-unified-manager
Specialty:
OM
Last Updated:
3/1/2022, 6:34:27 PM

Applies to

  • Active IQ Unified Manager (AIQUM)
  • Active Directory (AD) Remote Authentication

Issue

When attempting to authenticate with Active IQ Unified Manager, the below errors are logged:

  • UM Web UI
    • Authentication Failed. Please verify Username and Password.
  • UM Log Shows Error:
    • audit.log:
      • Nov 05 13:52:00 [:NOTIC]::WEB:err:[10.x.x.x]::Authentication failed for user_name [org.springframework.security.web.authentication.WebAuthenticationDetails@ffffc434: RemoteIpAddress: 10.x.x.x; SessionId: null]: org.springframework.security.authentication.BadCredentialsException: Authenticating token for ldap user not successful.

 

 

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