Skip to main content
NetApp Knowledge Base

Active IQ Unified Manager install hangs - Please wait while the application is preparing for first use

  1. Last updated
    Mar 7, 2025
  2. Save as PDF
Views:
470
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
OM
Last Updated:
3/7/2025, 6:12:11 PM

Applies to

  • Active IQ Unified Manager (AIQUM) 9.x
  • Remote Desktop Session (RDS)

Issue

When installing AIQUM you receive a popup from Windows Installer Coordinator and the install will not progress any further:

Please wait while the application is preparing for first use

image

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.