Skip to main content
NetApp Knowledge Base

The upgrade of AIQUM fails without any update in the logs or deployment files

  1. Last updated
  2. Save as PDF
Views:
308
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • ActiveIQ Unified Manager (AIQUM) 9.6P1 upgrade to ActiveIQ Unified Manager 9.8P1
  • RedHat Linux

Issue

  • The upgrade of AIQUM succeeds without any errors
  • After the upgrade is completed the services do not start
  • There are no updates in any of the logs under /var/log/ocie or /var/log/ocum
  • The deployment files in /opt/netapp/essentials/jboss/standalone/deployments/* are not updated
  • Right after the ocie service is started, you may see the java process shortly when running the command ps -aux
  • The java process will terminate shortly after the ocie service is started
  • The ocie services fails to start after the timeout of 60 minutes

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.