Skip to main content
NetApp Knowledge Base

Operation state "Failed" with status Green in AIQUM GUI due to excessive stale lun map entries

  1. Last updated
  2. Save as PDF
Views:
288
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • Active IQ Unified Manager (AIQUM) 9.12+
  • All OS platforms

Issue

  • Cluster acquisition failing
  • After rediscover, cluster has operation state "Failed" with status Green (OK) in GUI
  • In ocumserver.log the following null pointer exception (NPE) error is seen:

ERROR [oncommand] [reconciliation-1] [10.0.26.30(incremental@12:37:18.829)] [c.n.dfm.collector.OcieJmsListener] Inventory change listener errorjava.lang.NullPointerException: null
..
..
app.war//com.netapp.dfm.entity.platform.event.builtin.IgroupOsTypeConfigurationCollectionCompletionListener.createEventSpecs(IgroupOsTypeConfigurationCollectionCompletionListener.java:121)
at deployment.dfm-app.war//com.netapp.dfm.entity.platform.event.builtin.IgroupOsTypeConfigurationCollectionCompletionListener.onCompletion(IgroupOsTypeConfigurationCollectionCompletionListener.java:102)
at deployment.dfm-app.war//com.netapp.dfm.entity.platform.event.builtin.IgroupOsTypeConfigurationCollectionCompletionListener$$FastClassBySpringCGLIB$$4c70ab41.invoke(<generated>)

 

 

 

 

 

 

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.