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AIQUM failed to monitor metrocluster after ONTAP upgrade

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Category:
active-iq-unified-manager
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OM
Last Updated:

Applies to

  • Active IQ Unified Manager (AIQUM) 9.6+
  • OnCommand Unified Manager 7.x / 9x (OCUM)
  • Metrocluster

Issue

  • AIQUM stops monitoring a Metrocluster cluster after ONTAP upgrade
  • Error seen in GUI: The cluster <Cluster_name> on the remote cluster in the MetroCluster configuration is not configured properly
  • Error seen in ocum-error.log:
    2023-08-01 13:06:12,004 ERROR [admin] [job-758] [refresh(cluster=<Cluster_name>)|forceAcquisition] [com.netapp.dfm.job.JobEngine] Error executing job d3920967d2e8e678:-e236924:189b0c6e27e:-7fed task d3920967d2e8e678:-e236924:189b0c6e27e:-7fef: Errors reported on acquisition with start time 13:06:11.908: [[Device name <Cluster_name>]: Failed to login to the cluster.]

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