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Active IQ Unified Manager Polling failed with a "Completed Unsuccessfully" error

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Applies to

Active IQ Unified Manager (UM) 9.16x

Issue

  • Cluster polling status is failed
  • Checking the job for the poll shows the error message "Completed Unsuccessfully"
  • Mutual TLS is enabled for the cluster data source
  • The cluster mlog/audit.log shows the request coming from the UM IP address with a null username

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