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AIQUM - Cluster Monitoring Failed alert - duplicate IP addresses

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Category:
active-iq-unified-manager
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sgrid
Last Updated:

Applies to

  • Active IQ Unified Manager, 9.13.1+
  • ONTAP, version 9.13+

Issue

Intermittent "Cluster Monitoring Failed" alerts from AIQUM similar to the one below:
 
Risk          - Cluster Monitoring Failed
Impact Area   - Availability
Severity      - Warning
State         - New
Source        - ONTAP-cluster-name
Cluster Name  - ONTAP-cluster-name
Cluster FQDN  - ONTAP-cluster-name.corp.local Trigger Condition - Monitoring failed for cluster v. Reason: Cluster cannot be reached. Ensure that there is network connectivity to the cluster and the API has not timed out.
 
ocumserver.log
 
2024-03-19 00:36:47,188 INFO  [oncommand] [org.springframework.jms.listener.DefaultMessageListenerContainer#1-1] [com.netapp.ipc.jms.OCIE_Events] OCIE JMS notification message received: {WarningCount=0, DatasourceName=10.154.200.146, DatasourceID=1, Error0_ClusterManagementIP=10.154.200.146, PackageName=netappstorageperformance, PollInterval=300000, PollStartTime=-1, ErrorCount=1, SampleTime=-1, Success=false, DurationTime=-1, Error0_Message=Read timed out, NotificationType=PACKAGE_COMPLETED, Error0_Type=NETWORK_ACCESS_FAILURE, UpdateTime=1710833807186, Error0_Port=443, MessageType=PACKAGE_NOTIFICATION}'
 
024-03-19 02:02:32,290 WARN  [oncommand] [reconciliation-0] [c.n.d.c.ClusterStatusListener] Acquisition Failed for cluster : 10.154.200.146 message : connect timed out
2024-03-19 02:47:32,281 WARN  [oncommand] [reconciliation-0] [c.n.d.c.ClusterStatusListener] Acquisition Failed for cluster : 10.154.200.146 message : connect
 

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