Skip to main content
NetApp Knowledge Base

AIQUM - Cluster Monitoring Failed alert - duplicate IP addresses

  1. Last updated
  2. Save as PDF
Views:
52
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
sgrid
Last Updated:

Applies to

  • Active IQ Unified Manager, 9.13.1+
  • ONTAP, version 9.13+

Issue

Intermittent "Cluster Monitoring Failed" alerts from AIQUM similar to the one below:
 
Risk          - Cluster Monitoring Failed
Impact Area   - Availability
Severity      - Warning
State         - New
Source        - ONTAP-cluster-name
Cluster Name  - ONTAP-cluster-name
Cluster FQDN  - ONTAP-cluster-name.corp.local Trigger Condition - Monitoring failed for cluster v. Reason: Cluster cannot be reached. Ensure that there is network connectivity to the cluster and the API has not timed out.
 
ocumserver.log
 
2024-03-19 00:36:47,188 INFO  [oncommand] [org.springframework.jms.listener.DefaultMessageListenerContainer#1-1] [com.netapp.ipc.jms.OCIE_Events] OCIE JMS notification message received: {WarningCount=0, DatasourceName=10.154.200.146, DatasourceID=1, Error0_ClusterManagementIP=10.154.200.146, PackageName=netappstorageperformance, PollInterval=300000, PollStartTime=-1, ErrorCount=1, SampleTime=-1, Success=false, DurationTime=-1, Error0_Message=Read timed out, NotificationType=PACKAGE_COMPLETED, Error0_Type=NETWORK_ACCESS_FAILURE, UpdateTime=1710833807186, Error0_Port=443, MessageType=PACKAGE_NOTIFICATION}'
 
024-03-19 02:02:32,290 WARN  [oncommand] [reconciliation-0] [c.n.d.c.ClusterStatusListener] Acquisition Failed for cluster : 10.154.200.146 message : connect timed out
2024-03-19 02:47:32,281 WARN  [oncommand] [reconciliation-0] [c.n.d.c.ClusterStatusListener] Acquisition Failed for cluster : 10.154.200.146 message : connect
 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.