Skip to main content
NetApp Knowledge Base

Switch power supply failure does not trigger an event in AIQUM

  1. Last updated
  2. Save as PDF
Views:
27
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • ActiveIQ Unified Manager(AIQUM) 9.x
  • Any OS platform
  • ONTAP Cluster switches for non MetroCluster setup

Issue

  • ONTAP  Cluster switch power supply failed
  • The switch is normal cluster switch (non MetroCluster)
  • ONTAP Event log triggered: [Node Name: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm SwitchPowerFail_Alert[Switch Name/PowerSupply-1].
  • AIQUM didn't generate an event and subsequently no alert despite the event switch power supply failed being selected in the alert setup

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.