Skip to main content
NetApp Knowledge Base

Cluster polling shows "FAILED" in AIQUM GUI

Views:
59
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • AIQUM
  • enable.cloudagent=false

Issue

  • Cluster discovery shows polling "FAILED" in AIQUM.
au.logs 

2026-06-22 15:34:24,444 ERROR [common-pool-62] c.o.s.a.d.n.b.z.c.n.ClusterBuilder (ClusterBuilder.java:286) - [netappfoundation] lhrnetapp16 - ExecutionException encountered on Builder java.util.concurrent.ExecutionException: java.lang.NoClassDefFoundError: org/bouncycastle/cert/jcajce/JcaX509CertificateHolder java.lang.ClassNotFoundException: org.bouncycastle.cert.jcajce.JcaX509CertificateHolder
  at com.netapp.util.TrustStoreUtils$1.getCertificateCN(TrustStoreUtils.java:200) ~[server-au.jar:9.18.0-2026.03.J75]
  at com.netapp.util.TrustStoreUtils$1.verifyServerCert(TrustStoreUtils.java:189) ~[server-au.jar:9.18.0-2026.03.J75]
  at com.netapp.util.TrustStoreUtils$1.checkServerTrusted(TrustStoreUtils.java:155) ~[server-au.jar:9.18.0-2026.03.J75]
  at com.netapp.util.TrustStoreUtils$1.checkServerTrusted(TrustStoreUtils.java:122) ~[server-au.jar:9.18.0-2026.03.J75]
  at sun.security.ssl.CertificateMessage$T13CertificateConsumer.checkServerCerts(CertificateMessage.java:1335) ~[?:?]
  at sun.security.ssl.CertificateMessage$T13CertificateConsumer.onConsumeCertificate(CertificateMessage.java:1226) ~[?:?]
  at sun.security.ssl.CertificateMessage$T13CertificateConsumer.consume(CertificateMessage.java:1169) ~[?:?]
  at sun.security.ssl.SSLHandshake.consume(SSLHandshake.java:396) ~[?:?]

ExecutionException encountered on Builder java.util.concurrent.ExecutionException: java.lang.NoClassDefFoundError: org/bouncycastle/cert/jcajce/JcaX509CertificateHolder java.lang.ClassNotFoundException: org.bouncycastle.cert.jcajce.JcaX509CertificateHolder

  • From ONTAP  audit.log 

 Sun Jun 21 00:00:00 +0000 [node name: mgwd: mgmtgwd.certificate.expired:error]: A digital certificate with Fully Qualified Domain Name (FQDN) XXXX, Serial XXXXX, Certificate Authority 'XXXX' and type server-ca for Vserver "CLUSTER-NAME"has expired.

 Sun Jun 21 00:01:00 +0000 [node name: mgwd: mgmtgwd.certificate.expired:error]: A digital certificate with Fully Qualified Domain Name (FQDN) XXXX, Serial XXXXX, Certificate Authority 'XXXX' and type server for Vserver "CLUSTER-NAME"has expired.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.