Active IQ Unified Manager performance collections failing due to disabled performance archives in ONTAP

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Category:: active-iq-unified-manager

Specialty:: OM

Last Updated:

Applies to

OnCommand Unified Manager 7.3 ( OCUM )
OnCommand Unified Manager 9.4 ( OCUM )
OnCommand Unified Manager 9.5 ( OCUM )
Active IQ Unified Manager 9.6 ( AIQUM )
Active IQ Unified Manager 9.7 ( AIQUM )
Active IQ Unified Manager 9.8 ( AIQUM )
ONTAP 9

Issue

Performance data not collected for only one cluster among many.
Unified Manager cannot collect statistics from cluster.
There are no error messages in the GUI.
Log error in Unified Manager, from the au.log file.

2020-09-14 10:52:07,968 INFO [pool-3-thread-7425] c.o.s.a.d.n.a.c.BasePerformanceArchive (BasePerformanceArchive.java:409) - get empty list from zapi call. 2020-09-14 10:52:07,968 INFO [pool-3-thread-7425] c.o.s.a.d.n.a.c.BasePerformanceArchive (BasePerformanceArchive.java:140) - No valid sample set, will retry for new samples. Sample set {} 2020-09-14 10:52:09,468 INFO [pool-3-thread-7425] c.o.s.a.d.n.a.c.BasePerformanceArchive (BasePerformanceArchive.java:409) - get empty list from zapi call.

In ONTAP EMS logs you find indication that performance archives are not enabled.