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What are the prerequisites for Active Directory Remote Authentication with AIQUM?

Last Updated:

Applies to

Active IQ Unified Manager (AIQUM)


​​​​​​​Prerequisites for enabling Active Directory (AD) remote authentication with AIQUM

  • The firewall must allow the ports mentioned below
    • These ports need to be open between LDAP and the Unified Manager server
      • Port 389
      • Port 636
      • Port 445
      • Port 88
      • Port 53
      • If using Global Catalog LDAP server
        • Port 3268
        • Port 3269
      • If using a single FQDN address for multiple authentication servers,  the x.509 certificate Subject Alternative Name section of the certificate must have the hostnames for each of the authentication servers present.
    • The following command can run from UM server to check the port is open in between UM and the LDAP server
      • UM Windows Server
        • Use Power shell command prompt window, details of Test-NetConnection found here.
        • Command -->Test-NetConnection -ComputerName <ldap_server_name> -InformationLevel "Detailed" -Port 389
      • UM Linux Server 
        Use your favorite command in Linux to test the ports between the two server
        • command from UM server --> nc -zvw10 <ldap_server_name_or_ip> port
          • Example --> nc -zvw10 389
  • ​​​​​​​​​​​​​​​​​​​​​Domain user or Domain service account with "password never expire" attribute should be used
  • Domain groups to allow users with different access roles in Unified manager server
  • ​​​​​​​The following commands can be run from the Windows CLI by a Domain User to  gather information regarding the Active Directory settings:
    • systeminfo <--- provides the login domain controller and the domain name
    • gpresult /R<---will provide the base distinguished name (DN) of the Domain user that is running the command and the Domain Group that the Domain user belongs to.


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